
CVS Health
您将获得的技能: 积极倾听, 冲突管理, 解决问题, 解决客户投诉, 时间管理, 问候客户, 积极性, 事务处理, 同理心, 客户支持, 交流, 遵守截止日期的能力, 客户服务, 呼叫中心经验, 零售店运营, 根源分析, 零售销售, 降级技巧, 非语言交流
★ 4.6 (360) · 初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 积极倾听, 出纳, 冲突管理, 交叉销售, 问候客户, 时间管理, 解决客户投诉, 同理心, 事务处理, 向上销售, 团队导向, 销售技巧, 客户支持, 交流, 零售店运营, 客户服务, 零售销售, 呼叫中心经验, 产品知识, 降级技巧
★ 4.6 (457) · 初级 · 专业证书 · 3-6 个月

Keller Williams
您将获得的技能: 房地产交易, 销售展望, 房地产, 财产和房地产, 房地产销售, 价格谈判, 事务处理, 创造商机, 销售流程, 销售管道, 合同管理, 客户获取管理, 谈判, 改善客户体验, 销售演示, 咨询式销售, 结算(销售), 探矿和鉴定, 协商方法, 建立客户关系
★ 4.7 (26) · 初级 · 课程 · 1-3 个月

American Council on Exercise
您将获得的技能: Selling Techniques, General Sales Practices, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Client Services, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Key Performance Indicators (KPIs), Trustworthiness, Professional Development, Customer Engagement, Exercise Science, Rapport Building
★ 4.1 (7) · 初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

您将获得的技能: Constructive Feedback, Client Services, Rapport Building, Video Editing, Customer Retention, Selling Techniques, Customer Relationship Building, Relationship Building, Expectation Management, Relationship Management, Account Management, Video Production, Professional Networking, Workflow Management
混合 · 课程 · 1-4 周

您将获得的技能: Timelines, Project Schedules, Database Design, Workflow Management, Milestones (Project Management), Project Management Software, Database Software, Databases, Relational Databases, Database Management, Client Services, Productivity Software, Project Management, Client Support, Process Management, Collaborative Software, Project Documentation, Process Improvement and Optimization
混合 · 课程 · 1-4 周

您将获得的技能: Operating System Administration, Network Troubleshooting, Computer Networking, IT Security Architecture, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Technical Support and Services, Package and Software Management
★ 4.8 (579) · 初级 · 专业证书 · 3-6 个月

Dubai College of Tourism
您将获得的技能: 撰写建议书, 工作流程管理, 预订(销售), 客户沟通管理, 客户数据管理, 文件管理, 提案制定, 征求建议书, 订单处理, 客户咨询, 客户服务, 办公程序, 旅行安排, 战略采购, 成本估算, 产品知识, 接待服务
初级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: 生成式人工智能, 目标受众, 客户沟通管理, 客户支持, 人工智能集成, ChatGPT, 改善客户体验, 客户服务, 提高绩效, 自助服务技术, 客户参与, 性能分析, 人工智能个性化, 个性化服务
★ 4.4 (35) · 初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 绩效衡量, 解决问题, 合作, 呼入电话, 成长意识, 时间管理, 问候客户, 解决客户投诉, 客户数据管理, 交流, 数据录入, 客户咨询, 语言交流技能, 性能指标, 个人发展, 客户服务, 呼叫中心经验, 团队合作, 电话技能, 降级技巧
★ 4.6 (97) · 初级 · 课程 · 1-3 个月

您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.6 (8) · 中级 · 课程 · 1-4 周