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客户关系管理课程

客户关系管理课程可以帮助您学习客户细分、销售管道管理、数据分析和有效的沟通策略。您还可以掌握建立关系、留住客户的技巧,以及利用反馈来提高服务质量的技能。许多课程都会介绍 Salesforce、HubSpot 和 Zoho 等工具,展示如何使用这些平台跟踪客户互动、自动营销和分析销售业绩。


热门 CRM 课程和认证


  • C

    Coursera

    Automate, Evaluate, and Optimize Email Marketing

    您将获得的技能: Email Automation, Email Marketing, Marketing Automation, Performance Analysis, Performance Measurement, Quality Assurance, Campaign Management, Performance Metric, Benchmarking, Marketing Effectiveness, HubSpot CRM, Automation, Key Performance Indicators (KPIs), Marketing Analytics, Data-Driven Decision-Making, Personalized Service, Customer Engagement

    初级 · 课程 · 1-4 周

  • H

    HubSpot Academy

    المبيعات الواردة

    您将获得的技能: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation

    初级 · 课程 · 1-3 个月

  • L

    LearnQuest

    Sales Enablement, Innovation, and Growth Hacking

    您将获得的技能: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales Process, Customer Relationship Management (CRM) Software, Sales Prospecting, Global Marketing, Data-Driven Decision-Making, Marketing Automation, Key Performance Indicators (KPIs), Digital Media Strategy, AI Personalization, Content Creation, Video Production

    初级 · 课程 · 1-4 周

  • L

    LearnQuest

    Advanced Closing Tactics for High-Value Deals

    您将获得的技能: Overcoming Objections, Closing (Sales), Sales, Marketing Psychology, Regional Sales, Sales Process, Consumer Behaviour, Upselling, Customer Relationship Management, Sales Presentation, Customer Analysis, Negotiation, Price Negotiation, Contract Negotiation, Virtual Teams, Customer Retention, Cross-Channel Marketing, Account Management, Personalized Service, Customer Relationship Building

    初级 · 课程 · 1-4 周

  • A

    Alex Genadinik

    Create An AI Agent With Replit That Automates Your Sales

    您将获得的技能: Generative AI Agents, Email Automation, Vibe coding, Agentic Workflows, Agentic systems, AI Workflows, AI Orchestration, Sales Process, Marketing Automation, HubSpot CRM, Sales Enablement, Sales Pipelines, Software As A Service, Sales Development, Lead Generation, Business Development, Prompt Engineering, New Business Development, Application Deployment, Campaign Management

    混合 · 课程 · 1-3 个月

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Français

    您将获得的技能: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation

    中级 · 课程 · 1-4 周

  • L

    LearnQuest

    Coaching Sales Professionals and Scaling Results

    您将获得的技能: Sales Process, Sales Management, Sales Enablement, Sales, Sales Training, Sales Strategy, Professional Development, Sales Operations, Process Optimization, Personal Development, Stress Management, Mentorship, Growth Mindedness, Employee Onboarding, Self-Motivation, Relationship Building, Customer Relationship Building, Resilience, Customer Relationship Management (CRM) Software, Account Management

    初级 · 课程 · 1-4 周

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Español

    您将获得的技能: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management

    中级 · 课程 · 1-4 周

  • L

    LearnQuest

    Core Sales Operations and Performance

    您将获得的技能: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Performance Analysis, Team Performance Management, Sales Training, Sales, Dashboard, Business Ethics, Customer Relationship Management, Team Management, Business Technologies, Business Process Automation, Real Time Data, Cross-Channel Marketing, Forecasting, Compliance Management

    初级 · 课程 · 1-4 周

  • L

    LearnQuest

    Optimize Virtual Selling with Technology

    您将获得的技能: Sales Prospecting, Sales, Technical Sales, Sales Pipelines, Sales Strategy, Sales Presentations, Consultative Selling, Return On Investment, Customer Engagement, Needs Assessment, Customer Relationship Management (CRM) Software, Social Media, Relationship Building, Overcoming Objections

    初级 · 课程 · 1-4 周

  • L

    LearnKartS

    Build Websites & Online Stores with Website Builders

    您将获得的技能: Web Analytics and SEO, Content Management Systems, Search Engine Optimization, Web Design, Retail Management, Order Management, Promotional Strategies, Web Content, E-Commerce, Content Management, Marketing Strategies, Blogs, Online Advertising, Customer Relationship Management (CRM) Software, Business Management, No-Code Development, Dashboard, Web Frameworks, Email Marketing, Payment Systems

    初级 · 课程 · 1-3 个月

  • L

    LearnQuest

    Market Adaptation and Specialized Negotiation Skills

    您将获得的技能: Legal Strategy, Business Ethics, Price Negotiation, Cultural Responsiveness, AI Personalization, Data-Driven Decision-Making

    中级 · 课程 · 1-4 周

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总之,以下是 10 最受欢迎的 crm 课程

  • Automate, Evaluate, and Optimize Email Marketing: Coursera
  • المبيعات الواردة: HubSpot Academy
  • Sales Enablement, Innovation, and Growth Hacking: LearnQuest
  • Advanced Closing Tactics for High-Value Deals: LearnQuest
  • Create An AI Agent With Replit That Automates Your Sales: Alex Genadinik
  • Work with Gemini Models in BigQuery - Français: Google Cloud
  • Coaching Sales Professionals and Scaling Results: LearnQuest
  • Work with Gemini Models in BigQuery - Español: Google Cloud
  • Core Sales Operations and Performance: LearnQuest
  • Optimize Virtual Selling with Technology: LearnQuest

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