
University of California San Diego
您将获得的技能: 商业化, 药物开发, 营销策略, 销售策略, 战略伙伴关系, 知识产权, 临床试验, 市场机遇, 投资组合管理, 药物疗法, 药品, 商业策略, 监管事务, 药理学
初级 · 课程 · 1-3 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

Salesforce
您将获得的技能: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard
初级 · 专业证书 · 3-6 个月

您将获得的技能: Key Performance Indicators (KPIs), Power BI, Dashboard, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Business Metrics, Performance Analysis, Data Visualization Software, Data Import/Export, Business Intelligence, Regional Sales, Sales Presentation
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Excel Formulas, Spreadsheet Software, Microsoft Excel, Microsoft Office, Microsoft 365, Data Analysis, Business Mathematics
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Strategy, Solution Selling, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Negotiation, Product Knowledge, Setting Appointments, Return On Investment, Cost Benefit Analysis
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 数据驱动的决策制定, 战略营销, 统计分析, 消费者行为, A/B 测试, 营销策略, 客户洞察, 客户分析, 营销分析, 资源分配, 预测分析, 营销效果, 品牌管理, 投资回报, 回归分析, 营销预算
初级 · 课程 · 1-3 个月

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

您将获得的技能: Marketing Analytics, Bayesian Statistics, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, A/B Testing, Target Audience, Marketing Strategies, Statistical Inference, Sampling (Statistics), Data Collection, Data Modeling, Statistics, Advertising Campaigns, Campaign Management, Data Presentation, Marketing, Analytics, Performance marketing, Web Analytics
中级 · 专项课程 · 3-6 个月

您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Insights, Data Quality, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Cross Selling, Upselling, Predictive Analytics, Data-Driven Decision-Making, Data Integration
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 电子商务, 数字化转型, 创新, 消费者行为, 数字广告, 产品开发, 营销策略, 数字化营销, 营销策划, 产品推广, MarTech, 客户参与, 营销
攻读学位
初级 · 课程 · 1-4 周