
Coursera
您将获得的技能: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
中级 · 专项课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: 多样性与包容性, 利益相关者的参与, 沟通策略, 系统思考, 环境、社会和公司治理(ESG), 组织变革, 社区发展, 需求评估, 战略思维, 决策, 企业可持续发展, 项目管理, 社会影响, 可持续发展
初级 · 课程 · 1-4 周
Automatic Data Processing, Inc. (ADP)
您将获得的技能: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Team Motivation, Professional Development, Employee Coaching, Employee Engagement, Leadership, Performance Management, Communication, Productivity
初级 · 专项课程 · 3-6 个月

Alfaisal University | KLD
您将获得的技能: Communication, Verbal Communication Skills, Public Speaking, Active Listening, Rapport Building, Non-Verbal Communication, Assertiveness, Interpersonal Communications, Emotional Intelligence, Stress Management
初级 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: 克服障碍, 批判性思维, 说服沟通, 决策, 组织变革, 行为经济学, 影响, 认知灵活性, 变革管理
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Data Storytelling, Data Visualization, Digital Transformation, Data Presentation, Data-Driven Decision-Making, Business Transformation, Presentations, Data Literacy, Decision Making, Dashboard, Business Analytics, Strategic Decision-Making, Customer Engagement, Analytics, Business Intelligence, Customer experience strategy (CX), Data Strategy, Case Studies, Leadership, Stakeholder Communications
初级 · 专项课程 · 3-6 个月

Alfaisal University | KLD
您将获得的技能: Mental Concentration, Cognitive flexibility, Learning Strategies, Mental Health, Mental Health Diseases and Disorders, Personal Care, Psychology, Neurology, Stress Management, Social Skills
初级 · 课程 · 1-4 周

您将获得的技能: Team Motivation, People Management, Organizational Leadership, Stakeholder Communications, Communication
初级 · 课程 · 1-4 周

Universidades Anáhuac
您将获得的技能: Empathy, Organizational Leadership, Team Building, Team Management, Collaboration, Leadership, Diversity and Inclusion, Active Listening, Knowledge Transfer, Communication, Employee Retention, Presentations
初级 · 课程 · 1-3 个月

Tecnológico de Monterrey
您将获得的技能: Presentations, Public Speaking, Communication, Verbal Communication Skills, Technical Communication, Graphic and Visual Design, Storytelling, Layout Design, Graphic Design, Creative Design, Design Elements And Principles
中级 · 课程 · 1-4 周
University of Virginia
您将获得的技能: 创业, 说服沟通, 战略思维, 建立关系, 处理模糊性, 解决问题, 资源管理, 新业务开发, 适应, 协作, 创新, 风险管理, 创造性地解决问题, 足智多谋
初级 · 课程 · 1-4 周

Case Western Reserve University
您将获得的技能: 正念, 压力管理, 组织变革, 业务领导, 领导力培养, 建立关系, 自我意识, 情绪商数, 人才发展, 管理团队, 组织领导力, 个人发展, 同理心, 同情心, 积极性, 变革管理, 培训
初级 · 课程 · 1-3 个月