客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: LangChain, Large Language Modeling, LLM Application, Generative AI, Retrieval-Augmented Generation, Vector Databases, Oracle Cloud, Prompt Engineering, Embeddings, Model Deployment
中级 · 课程 · 1-4 周

Duke University
您将获得的技能: Python 程序设计, 检索-增强生成, 微软 Azure, 应用编程接口 (API), LLM 申请, 应用程序部署, OpenAI 应用程序接口, 风险管理框架, Prompt Engineering, 嵌入, 大型语言模型, 模型部署, OpenAI
中级 · 课程 · 1-4 周

Rutgers the State University of New Jersey
您将获得的技能: 营销分析, 内容营销, 营销活动经理, 关键绩效指标 (KPI), 演讲, 投资回报, 社交媒体, 影响, 品牌意识, 目标受众, 客户参与, 社交媒体战略, 营销效果, 营销策略
中级 · 课程 · 1-3 个月

您将获得的技能: Environmental Social And Corporate Governance (ESG), Production Process, Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development, Value Propositions
初级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: 成本效益分析, 战略伙伴关系, 业务转型, 案例研究, 新兴技术, 物联网, 技术解决方案, 技术路线图, 商业技术, 产品生命周期管理, 风险分析, 业务建模, 制造 Operator, 制造和生产, 云计算, 制造工艺, 数字化转型, 生产规划, 技术战略, 模拟和模拟软件
初级 · 专项课程 · 1-3 个月

Google Cloud
您将获得的技能: Identity and Access Management, Kubernetes, Cloud Infrastructure, Google Cloud Platform, Cloud Applications, Generative AI, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Computing Architecture, Cloud Storage, Containerization, Cloud Security, Prompt Engineering, Infrastructure Architecture, Cloud Services, Cloud Deployment, Network Infrastructure, Virtual Machines, Microservices, Terraform
中级 · 专项课程 · 3-6 个月

您将获得的技能: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Data Integration, Interactive Data Visualization, Microsoft 365, Business Intelligence, Business Process Automation, Application Development, Data Analysis, Performance Analysis, Generative AI Agents, Application Design, Automation, Data Security, Data Store, Computing Platforms
初级 · 专项课程 · 1-3 个月

您将获得的技能: Email Automation, Email Marketing, Marketing Automation, Automation, Personalized Service, Editing, Content Creation
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Content Creation, Prompt Engineering, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation
中级 · 课程 · 1-4 周

您将获得的技能: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Market Intelligence, Business Strategies, Competitive Analysis, Business Management, Organizational Strategy, Consumer Behaviour, Inventory Management System, Market Analysis, Case Studies, Market Share, Strategic Decision-Making, Sustainable Business, Intellectual Property, Financial Analysis, Geographic Information Systems
初级 · 专项课程 · 1-3 个月

Macquarie University
您将获得的技能: 创新, 仪表板, 数据分析, 商业分析, 商业智能, 分析技能, 时间序列分析和预测, 商业道德, 可持续商业, 预测建模, SAS(软件), 趋势分析, 预测, 相关性分析, 统计, 柱状图, 数据驱动的决策制定
混合 · 课程 · 1-3 个月

您将获得的技能: Vulnerability Scanning, Vulnerability Assessments, Penetration Testing, Cyber Security Assessment, Network Security, Network Monitoring, Network Analysis, Operating Systems
初级 · 指导项目 · 不超过 2 小时