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User Retention Analytics 专项课程

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User Retention Analytics 专项课程

Transform User Data Into Retention Strategy. Build analytics expertise to identify user patterns, optimize funnels, and boost retention rates.

Hurix Digital
John Whitworth

位教师:Hurix Digital

包含在 Coursera Plus

深入学习学科知识
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推荐体验

4 周 完成
在 10 小时 一周
灵活的计划
自行安排学习进度
深入学习学科知识
中级 等级

推荐体验

4 周 完成
在 10 小时 一周
灵活的计划
自行安排学习进度

您将学到什么

  • Analyze user cohorts and retention curves to identify patterns driving long-term engagement

  • Build predictive models linking activation metrics to retention for data-driven decisions

  • Create interactive dashboards and visualizations that communicate retention insights effectively

要了解的详细信息

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授课语言:英语(English)
最近已更新!

January 2026

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  • 通过 Coursera 获得职业证书

专业化 - 8门课程系列

您将学到什么

  • Clustering-based user segmentation uncovers behavior patterns for better personalization and targeting.

  • Retention methods shape insights—choosing the right one ensures accurate product health assessment.

  • Identifying power users enables better retention, feature design, and lifetime value growth.

  • Clear communication and documentation turn technical analysis into actionable, team-wide impact.

您将获得的技能

类别:Data-Driven Decision-Making
类别:Customer Retention
类别:Customer Analysis
类别:Marketing Analytics
类别:Strategic Decision-Making
类别:Machine Learning Algorithms
类别:Customer Insights
类别:Data Storytelling
类别:Unsupervised Learning
类别:Product Strategy
类别:Technical Documentation
类别:Performance Measurement
类别:Advanced Analytics
类别:Product Management
类别:Data Analysis
Analyze and Optimize User Retention

Analyze and Optimize User Retention

第 2 门课程 1小时

您将学到什么

  • Cohort analysis reveals long-term quality of acquisition channels, enabling data-driven marketing spend decisions.

  • Comparing retention curves across calendar and age-aligned cohorts helps distinguish seasonal patterns from user fatigue.

  • Effective retention analysis combines business context like release schedules and holidays with quantitative metrics.

  • Segmenting cohorts by acquisition channel and cost-per-cohort uncovers product-market fit and sustainable user value

您将获得的技能

类别:Customer Retention
类别:Analysis
类别:Trend Analysis
类别:Customer Insights
类别:Strategic Marketing
类别:Looker (Software)
类别:Customer Analysis
类别:Forecasting
类别:Marketing Analytics
类别:Data Analysis
类别:Product Management
类别:Web Analytics
类别:Performance Metric
类别:Marketing Channel
类别:Time Series Analysis and Forecasting
Transform Data: SQL & Pandas Mastery

Transform Data: SQL & Pandas Mastery

第 3 门课程 2小时

您将学到什么

  • Mastering SQL dialects ensures analytics portability across platforms and prevents costly query migration issues.

  • Window functions vary by SQL type, so understanding syntax differences is key for accurate analysis.

  • Event data aggregation powers time-series analysis, turning raw behavior data into valuable business metrics.

  • Data transformation blends SQL precision with Pandas flexibility to handle complex analytical workflows.

您将获得的技能

类别:SQL
类别:Pandas (Python Package)
类别:Data Transformation
类别:Analytics
类别:Data Wrangling
类别:Consolidation
类别:Data Manipulation
类别:Query Languages
类别:Apache Spark
类别:Time Series Analysis and Forecasting
类别:Pivot Tables And Charts

您将学到什么

  • Effective dashboards start by understanding stakeholder questions and the analytical workflows they rely on for decisions.

  • Self-service dashboards balance powerful features with intuitive design, enabling exploration without user overload.

  • Drill-through interactions turn static reports into dynamic tools, guiding users from summaries to detailed insights.

  • Successful dashboards combine technical skill with empathetic design to connect business needs and capabilities.

您将获得的技能

类别:Interactive Data Visualization
类别:Web Analytics
类别:Key Performance Indicators (KPIs)
类别:Requirements Elicitation
类别:Dashboard
类别:Business Requirements
类别:Business Analytics
类别:Data Storytelling
类别:Self Service Technologies
类别:Requirements Analysis
类别:Stakeholder Analysis
类别:Data Presentation
类别:Performance Analysis
类别:Business Intelligence
Evaluate and Explain Retention Curves

Evaluate and Explain Retention Curves

第 5 门课程 2小时

您将学到什么

  • Retention metric choice, such as n-day or rolling, shapes how user behavior patterns are interpreted for strategy.

  • Survival analysis offers a robust statistical method to compare retention across groups and guide optimization.

  • Significance testing in retention analysis avoids misleading results from random variation and supports sound decisions.

  • Survival curve visuals simplify complex retention data into insights stakeholders can quickly understand and use.

您将获得的技能

类别:R Programming
类别:Statistical Hypothesis Testing
类别:Analytics
类别:Statistical Methods
类别:Customer Insights
类别:Product Improvement
类别:Business Metrics
类别:Statistics
类别:Data Analysis
类别:Trend Analysis
类别:Customer Engagement
类别:Performance Metric
类别:Statistical Analysis
类别:Customer Retention

您将学到什么

  • Retention heatmaps expose user trends over time, making cohort insights clear and actionable for product and marketing teams.

  • Good visualization balances design and accessibility, ensuring insights are clear and inclusive for all users.

  • Event annotation links retention shifts to business actions, turning visual data into actionable explanations.

  • Visual accessibility checks ensure accurate, unbiased insights and prevent misinterpretation in data communication.

您将获得的技能

类别:Web Content Accessibility Guidelines
类别:Tableau Software
类别:Timelines
类别:Customer Retention
类别:Heat Maps
类别:Plot (Graphics)
类别:Data Visualization Software
类别:Stakeholder Communications
类别:Data Presentation
类别:Data Storytelling
类别:Statistical Visualization
Design and Optimize User Funnels

Design and Optimize User Funnels

第 7 门课程 2小时

您将学到什么

  • Selecting activation events needs analysis of user behavior and conversions to identify actions that drive success.

  • Funnel evaluation should simplify user flow while keeping key business validation steps intact.

  • Funnel optimization blends drop-off data with user insights to guide smarter process improvements.

  • Ongoing testing and measurement ensure funnels stay effective as user behavior and expectations change.

您将获得的技能

类别:Process Improvement and Optimization
类别:Process Analysis
类别:Analysis
类别:Driving engagement
类别:Customer experience improvement
类别:Marketing Analytics
类别:Data-Driven Decision-Making
类别:Customer Insights
类别:Key Performance Indicators (KPIs)
类别:Business Metrics
类别:Process Mapping
类别:Customer Analysis
类别:Web Analytics
类别:User Feedback
类别:Process Design
类别:Dashboard
Analyze Activation to Boost Retention

Analyze Activation to Boost Retention

第 8 门课程 2小时

您将学到什么

  • Channel-specific activation analysis identifies acquisition sources that deliver lasting user value for smarter marketing investments.

  • Validating activation-retention links builds predictive analytics foundations for evidence-based product decisions.

  • Early engagement trends predict long-term user behavior, enabling proactive onboarding and retention optimization.

  • Activation-retention correlations reveal key behaviors that drive sustainable product growth and measurable success.

您将获得的技能

类别:Customer Insights
类别:Predictive Analytics
类别:Statistical Hypothesis Testing
类别:Marketing Analytics
类别:Customer Engagement
类别:Statistical Analysis
类别:Statistical Methods
类别:Correlation Analysis
类别:Analytics
类别:Data-Driven Decision-Making
类别:Statistical Modeling
类别:Advanced Analytics
类别:Marketing Budgets
类别:Customer Acquisition Management
类别:Customer Analysis
类别:Product Strategy
类别:Marketing Effectiveness
类别:Customer Retention
类别:Predictive Modeling
类别:Marketing Channel

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位教师

Hurix Digital
Coursera
290 门课程 23,121 名学生
John Whitworth
Coursera
26 门课程 1,199 名学生

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