Can I take the course for free?

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

Will I earn university credit for completing the Specialization?

This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

Develop with Dell: IT Sales 专项课程

Launch Your Career In IT Sales. Gain the skills you need to become an IT seller.

位教师：Develop with Dell

1,899 人已注册

包含在 Coursera Plus 中

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3 门课程系列

深入学习学科知识

4.8

（26 条评论）

初级等级

推荐体验

4 周完成

在 6 小时一周

灵活的计划

自行安排学习进度

3 门课程系列

深入学习学科知识

4.8

（26 条评论）

初级等级

推荐体验

4 周完成

在 6 小时一周

灵活的计划

自行安排学习进度

您将学到什么

Identify basics of the sales process and the core skills you need as a seller.
Explore strategies for building rapport and discovering your customer's needs.
Discover keys for closing a sale.

要了解的详细信息

可分享的证书

添加到您的领英档案

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

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Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

专业化 - 3门课程系列

This specialization is intended for career starters and changers who are seeking to develop sales skills. Through three courses, you will cover strategies for obtaining an IT sales role, establishing trust, qualifying opportunities, creating value propositions, and gaining the customer's commitment -- all of which will prepare you to work as an inside sales representative.

应用的学习项目

Learners will practice and demonstrate key selling skills including evaluating the needs of various buyer types, creating business value propositions, handling customer objections and closing a sale. These projects will require the learner to synthesize information from various parts of the curriculum and apply their knowledge in a manner consistent with that of a seller.

What Does IT Sales Entail?

第 1 门课程7小时

您将学到什么

Describe the sequence and significance of each stage of the sales process.
Demonstrate effective strategies for qualifying opportunities.

您将获得的技能

类别：Sales Process

类别：Active Listening

类别：Business Communication

类别：Customer Relationship Building

类别：Sales Prospecting

类别：Outside Sales

类别：Inside Sales

类别：Sales

类别：Prospecting and Qualification

类别：Prioritization

类别：Interviewing Skills

类别：Sales Presentation

Setting Up Your Sale

第 2 门课程6小时

您将学到什么

Identify strategies for conveying insights to the right contact within the customer organization in a compelling manner.
Apply probing and drill-down questioning to uncover further important customer information.

您将获得的技能

类别：Data Centers

类别：Digital Transformation

类别：Customer Relationship Building

类别：Sales

类别：Data Storage Technologies

类别：Communication

类别：Computer Hardware

类别：Solution Selling

类别：Outside Sales

类别：Technical Sales

类别：Inside Sales

类别：Software As A Service

类别：Interviewing Skills

类别：Sales Presentation

类别：Customer Insights

Selling with Confidence

第 3 门课程4小时

您将学到什么

Evaluate the relationship between value propositions and buyer motivations.
Build and deliver a value proposition as a way to secure customer commitment.

您将获得的技能

类别：Overcoming Objections

类别：Closing (Sales)

类别：Selling Techniques

类别：Technical Sales

类别：Sales Strategy

类别：Business Communication

类别：Sales

类别：Value Propositions

类别：Outside Sales

类别：Customer Service

类别：Sales Process

类别：Sales Presentation

类别：Inside Sales

获得职业证书

将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。

位教师

Develop with Dell

Dell

12 门课程5,976 名学生

提供方

Dell

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常见问题

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.