Professional Skills: Communicating Your Best Self

Professional Skills: Communicating Your Best Self

本课程是 Professional Skills: Workplace Communication 专项课程的一部分

位教师：Tyler Galarneau

访问权限由 Coursera Learning Team 提供

4个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

4 小时完成

灵活的计划

自行安排学习进度

4个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

4 小时完成

灵活的计划

自行安排学习进度

您将学到什么

Communicate effectively via email, including best practices for sending messages and avoiding common pitfalls.
Host and participate in productive video meetings, understanding how to engage participants and manage discussions.
Improve in-person communication skills, focusing on clear expression and active listening.

您将获得的技能

要了解的详细信息

可分享的证书

添加到您的领英档案

作业

3 项作业

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

积累特定领域的专业知识

本课程是 Professional Skills: Workplace Communication 专项课程专项课程的一部分

在注册此课程时，您还会同时注册此专项课程。

向行业专家学习新概念
获得对主题或工具的基础理解
通过实践项目培养工作相关技能
获得可共享的职业证书

该课程共有4个模块

Craft clearer messages and convey your intentions with confidence. This course equips you with essential communication strategies for emails, meetings, and in-person conversations.

Your ability to communicate effectively defines how others perceive you — and how successfully you collaborate and lead. Developed with CommLabASU, Communicating Your Best Self gives you tools to refine your message across various channels: digital, written, and face-to-face. Through real-world applications and interactive learning, you’ll become more intentional, articulate, and emotionally aware in every interaction.

This module focuses on mastering effective email communication, a crucial skill in today's professional landscape. You will explore the common challenges and best practices associated with email, learn how to structure clear and concise messages, and understand the etiquette for professional correspondence. By the end of this module, you will be equipped to craft emails that convey your message effectively and professionally.

涵盖的内容

1个作业7个插件

1个作业总计12分钟

Quiz: Using email to communicate12分钟

7个插件总计59分钟

Using email to communicate: Causes and resources8分钟
Using email to communicate: Sending a message via email15分钟
Practice the solution: Communicating effectively via email10分钟
Job aid: The dos and don'ts of sending effective emails3分钟
Reflect on the solution: Using email to communicate10分钟
Getting the message across: Key takeaways3分钟
Apply the solution: Using email to communicate10分钟

In this module, you will delve into the art of conducting and participating in productive video meetings. With the increasing prevalence of remote and hybrid work, mastering video communication is essential. You will learn how to prepare for, host, and engage effectively in virtual meetings, ensuring your message is heard and understood. This module will provide you with strategies to make your video interactions more impactful and efficient.

涵盖的内容

1个作业7个插件

1个作业总计12分钟

Quiz: Using video meetings to communicate12分钟

7个插件总计59分钟

Using video meetings to communicate: Causes and resources11分钟
Using video meetings to communicate: Hosting a productive video call12分钟
Practice the solution: Communicating in video meetings10分钟
Job aid: Using video meetings to communicate3分钟
Reflect on the solution: Using video meetings to communicate10分钟
Communication from right at home: Key takeaways3分钟
Apply the solution: Writing an agenda10分钟

This module focuses on enhancing your in-person communication skills, which remain vital in any professional environment. You will learn how to engage in clear, confident, and impactful face-to-face conversations. Topics include understanding non-verbal cues, active listening, and strategies for effective dialogue. By the end of this module, you will be able to communicate more effectively and build stronger relationships in person.

涵盖的内容

1个作业7个插件

1个作业总计12分钟

Quiz: Communicating with others in person12分钟

7个插件总计54分钟

Communicating with others in person: Causes and resources12分钟
Communicating with others in person: Talking to others in person6分钟
Practice the solution: Communicating with others in person10分钟
Job aid: Effective in-person communication3分钟
Reflect on the solution: Communicating with others in person10分钟
Real conversations with real people: Key takeaways3分钟
Apply the solution: Improve your communication10分钟

This concluding module provides the chance to provide feedback on the course content and structure, and officially mark your completion of the program.