User DNA: Crafting Personas & Journey Maps in Miro

位教师：Coursera

访问权限由 New York State Department of Labor 提供

2个模块

深入了解一个主题并学习基础知识。

中级等级

推荐体验

8 小时完成

灵活的计划

自行安排学习进度

2个模块

深入了解一个主题并学习基础知识。

中级等级

推荐体验

8 小时完成

灵活的计划

自行安排学习进度

您将学到什么

Interpret qualitative and quantitative user research data to extract meaningful insights for the design process.
Synthesize research findings into clear, compelling user personas and journey maps using Miro and Sketch.
Identify key pain points and opportunities along the user journey to formulate precise problem statements that guide design decisions.

您将获得的技能

您将学习的工具

要了解的详细信息

可分享的证书

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作业

5 项作业

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

该课程共有2个模块

In this course, you will learn the research and synthesis skills needed to turn raw data into actionable insights. You'll learn to interpret both qualitative and quantitative user research data, and then synthesize those findings into clear, compelling user personas and journey maps using Miro and Sketch. By identifying key pain points and opportunities along the user journey, you will develop the ability to formulate precise problem statements that will guide your design decisions.

In this module, you will gain a comprehensive understanding of the course structure, learning objectives, and the central role of Miro and Sketch in the UX design process. You will explore the key stages of UX design, from initial research to low-fidelity prototyping, and learn how to set up and navigate your Miro and Sketch workspaces effectively. By the end of this module, you will have a solid foundation in the essential tools and processes of UX design, setting the stage for the rest of the course.

涵盖的内容

2个视频5篇阅读材料

In this module, you will learn the research and synthesis skills needed to turn raw data into actionable insights. You'll learn to interpret both qualitative and quantitative user research data, and then synthesize those findings into clear, compelling user personas and journey maps using Miro and Sketch. By identifying key pain points and opportunities along the user journey, you will develop the ability to formulate precise problem statements that will guide your design decisions.

涵盖的内容

8个视频9篇阅读材料5个作业

8个视频总计20分钟

The Impact of User Personas in Product Design1分钟
Designing User Personas in Miro3分钟
Why a User Journey Map is Critical: Mapping the User Journey1分钟
Creating User Journey Maps in Miro5分钟
Translating User Insights into Solutions: Defining Problems and Identifying Opportunities1分钟
Visualizing Problems and Opportunities in Miro3分钟
From Problems to Solutions: Ideation and Concept Development1分钟
Ideation and Concept Sketching in Miro5分钟