Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging, collaboration, and web conferencing apps can make you a more efficient and valuable worker.

In this mini-course, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for video conferencing and meetings. This course will also teach you how to work with teams, channels, and meetings. Throughout this short course, you will complete numerous hands-on labs to gain practical experience. Once complete, you will take a graded assessment to demonstrate your knowledge. Demonstrations in this course use Microsoft Teams. The skills learned from Microsoft Teams can be applied to other messaging and collaboration applications, such as Google Workspace, Slack, Zoom, Webex, and others. This course is designed for beginners who want to get started with the basics of messaging and collaboration applications such as Microsoft Teams. It is appropriate for those looking to improve their skills to work more productively. Completion of this course will prepare you to work with messaging and collaboration applications in an office setting. This mini-course is one of a series of courses aimed at helping learners become more proficient in using office productivity applications.