Understanding & Influencing Workplace Behavior

Understanding & Influencing Workplace Behavior

位教师：Laura Huang

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4个模块

深入了解一个主题并学习基础知识。

初级等级

无需具备相关经验

2 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

4个模块

深入了解一个主题并学习基础知识。

初级等级

无需具备相关经验

2 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

您将获得的技能

要了解的详细信息

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作业

18 项作业

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

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Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

该课程共有4个模块

Examines today’s evolving environment, in which effective utilization of human resources is a source of competitive advantage. To maximize the contribution of organizational members, managers must be able to understand, diagnose, and influence workplace behavior in the context of change. Topics include management of cross-functional teams and boundaryless organizations. Emphasis is on the role of corporate culture and distributed leadership.

This module, you will explore business principles through the captivating example of C&S Grocers. Discover the difference between hands-on and hands-off leadership, unravel the power of the CEE model, and delve into the transformative actions of Rick Cohen and self-managed teams.

涵盖的内容

10个视频5篇阅读材料5个作业2个讨论话题

10个视频总计31分钟

C&S Grocers Case Study Introduction 3分钟
Function of a Leader 3分钟
The CEE Model 3分钟
Rick Cohen and the CEE Model 3分钟
Rick Cohen's Action Plan 3分钟
Hands-On vs. Hands-Off Leaders 2分钟
Physician/Administrator Collaboration at Mayo Clinic 8分钟
Innovation in People Management 2分钟
C&S Grocers Conclusion 3分钟
Module 1 Summary 2分钟

5篇阅读材料总计20分钟

Welcome to Understanding & Influencing Workforce Behavior 1分钟
Meet Your Faculty: Laura Huang 3分钟
Syllabus 10分钟
Providing Mayo Insights: Dr. Fred Meyer and John Poe 5分钟
Academic Integrity 1分钟

5个作业总计22分钟

Check Your Knowledge 3分钟
Check Your Knowledge 3分钟
Check Your Knowledge 3分钟
Check Your Knowledge 3分钟
Module Quiz 10分钟

2个讨论话题总计130分钟

Meet Your Fellow Learners 10分钟
Could Self-Managed Teams Work for Healthcare? 120分钟

This module is all about the dynamics of power and influence within organizations. Using the Hollywood film 12 Angry Men as a case study, you will analyze different bases of power and understand the significance of balancing advocacy and inquiry. You will also learn various tactics for influencing others and explore the persuasive techniques of Logos, Pathos, and Ethos.

涵盖的内容

7个视频1篇阅读材料5个作业1个讨论话题

7个视频总计22分钟

12 Angry Men Case Study Introduction 3分钟
Power and Influence 2分钟
Major Bases of Power 4分钟
Importance of Balancing Advocacy and Inquiry 3分钟
Procedural Versus Interpersonal Tactics for Influence 4分钟
Logos, Pathos, Ethos 4分钟
Module Summary 2分钟

1篇阅读材料总计90分钟

12 Angry Men Film 90分钟

5个作业总计22分钟

Check Your Knowledge 3分钟
Check Your Knowledge 3分钟
Check Your Knowledge 3分钟
Check Your Knowledge 3分钟
Module Quiz 10分钟

1个讨论话题总计120分钟

Influencing Others 120分钟

This Module, you will delve into the case study of Jean-Claude Biver, a prominent figure in the watchmaking industry. You will explore the importance of building, growing, and maintaining organizations. You will also examine the roles of Beacons, Architects, and Change Agents in driving positive change and organizational transformation.

涵盖的内容

5个视频4个作业1个讨论话题

5个视频总计15分钟

Jean-Claude Biver Case Study Introduction 3分钟
Building Growing, and Maintaining 5分钟
Creating a System and Vision 4分钟
Beacons, Architects, and Change Agents 2分钟
Module Summary 2分钟

4个作业总计19分钟

Check Your Knowledge 3分钟
Check Your Knowledge 3分钟
Check Your Knowledge 3分钟
Module Quiz 10分钟

1个讨论话题总计90分钟

Changing the Narrative for Home Healthcare 90分钟

This module revolves around the Tessei Case Study, where you will explore change strategies and a Change Management Model. You will learn criteria for assessing the effectiveness of change initiatives and explore key factors contributing to successful organizational change.