Name: Customer-Centric Innovation
Brand: Duke University
Availability: OnlineOnly
Rating: 4.6 (6 reviews)

返回到 Customer-Centric Innovation

学生对 Duke University 提供的 Customer-Centric Innovation 的评价和反馈

4.6

星

28 个评分

课程概述

In this course, you will explore how to develop agile business strategies focused on delivering value to customers in dynamic markets. You will learn techniques to foster customer-driven innovation, incorporating customer insights into strategic decisions and product development. Additionally, the course will focus on creating customer-centric organizations that are agile, responsive, and capable of evolving with market needs. This course is perfect for leaders and product managers looking to improve customer engagement through innovation. No prior experience in customer strategy is needed, though a background in business leadership will be beneficial....

1 - Customer-Centric Innovation 的 6 个评论（共 6 个）

创建者 Bruna P

•

Jan 4, 2026

I found the Customer-Centric Innovation course extremely insightful and directly applicable to my work as a Property Manager in the vacation homes industry. The course helped me understand the importance of placing both guests and property owners at the center of decision-making, and provided practical strategies to gather actionable feedback and create memorable experiences.