amazing program

Extraordinary.

Great Course!

EXCELENT WORK

great content

Good course

Me encanto!

very useful

amazing!!

Excelente

Excelent

EXELLENT

amazing

Superb

thanx

great

ok

.

.

The lecturer is really good and I highly recommend the course to everyone who wants to learn about Customer Experience. As someone who has been in CXM role for the past 2 years, the course was not advanced enough. I still learned how to improve things I knew and put some ideas into better perspective. Capstone project was a bit basic for me and I would have liked to have more challenging assignment at the end of the course.

The video are short but absolutely compelling to understand the topics. What's missing is concrete examples of how to apply so much theory successfully.

Missing there is also the feedback of the experts on how the students managed the assignments, which would be of great insight as it would be to have direct access to an expert for personal feedback.

Obviously in return of a fee.

Excelente curso, sin embargo estaría mejor si los videos estuvieran doblados al español ya que los subtítulos en español no están bien traducidos en cuanto a su redacción y en algunas situaciones en los subtítulos aparece (inaudible) en algunas palabras que el expositor menciona, produciendo que la idea se pierda.

This was an exceptional course! I l like how to course brought actual experts in the field to share their real experiences. I was hoping that the course touch base more into how the brand promise & value should be reflected on the journey and gave real examples just to connect the dots clearly. Thanks a lot!

Very insightful and very interesting to follow thanks to the video and lectures.

Thank you so much for this pleasant format provided by great professors.

Me pareció excelente el curso y muy bien explicados los temas, pero si podrían dar un poco más apoyo en las tareas sería mejor, como algunos ejemplos