Arizona State University

Professional Skills: Emotional Intelligence

Arizona State University

Professional Skills: Emotional Intelligence

本课程是多个项目的一部分。

Tyler Galarneau

位教师:Tyler Galarneau

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深入了解一个主题并学习基础知识。
初级 等级

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4 小时 完成
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深入了解一个主题并学习基础知识。
初级 等级

推荐体验

4 小时 完成
灵活的计划
自行安排学习进度

您将学到什么

  • Perceive and recognize core emotions in yourself and others

  • Reason with emotions to inform decision-making and problem-solving

  • Understand the causes and consequences of emotions to deepen insights

  • Manage emotions effectively in personal and professional settings

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作业

4 项作业

授课语言:英语(English)
最近已更新!

March 2026

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积累特定领域的专业知识

此课程作为 的一部分提供
在注册此课程时,您还需要选择一个特定的合作项目。
  • 向行业专家学习新概念
  • 获得对主题或工具的基础理解
  • 通过实践项目培养工作相关技能
  • 获得可共享的职业证书

该课程共有5个模块

This module introduces the foundational aspect of emotional intelligence: perceiving emotions. You will learn to identify and recognize core emotions in yourself and others by exploring their causes and resources. Through practical exercises and job aids, you will develop the ability to accurately perceive emotional cues in various workplace scenarios, enhancing your observational skills and initial understanding of emotional states.

涵盖的内容

1个作业7个插件

Building on the ability to perceive emotions, this module delves into reasoning with emotions. You will discover how to integrate emotional input into your decision-making and problem-solving processes. This involves understanding how emotions can influence thoughts and actions, and learning strategies to use emotional information constructively. The module provides tools and practices to help you balance emotional insights with logical reasoning.

涵盖的内容

1个作业7个插件

This module focuses on deepening your emotional insights by understanding the causes and consequences of emotions. You will learn to analyze emotional patterns, predict emotional responses, and gain a more nuanced comprehension of why certain emotions arise in specific situations. This deeper understanding is crucial for developing empathy and navigating complex interpersonal dynamics effectively.

涵盖的内容

1个作业7个插件

The final core module addresses the critical skill of managing emotions effectively. You will learn strategies to address emotional uncertainty, regulate your own emotional responses, and influence the emotions of others constructively. This module emphasizes practical techniques for maintaining composure under pressure, resolving conflicts, and fostering positive emotional environments in both personal and professional contexts.

涵盖的内容

1个作业7个插件

This concluding module includes a course survey to gather your feedback and marks the completion of your journey through the four pillars of emotional intelligence. You will be guided through the final steps to acknowledge your achievement and prepare for applying your newly acquired skills.

涵盖的内容

1篇阅读材料1个插件

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位教师

Tyler Galarneau
Arizona State University
31 门课程1,679 名学生

提供方

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