IBM
IBM Systems Analyst 专业证书
IBM

IBM Systems Analyst 专业证书

Prepare for a career as a systems analyst. Build in-demand skills & hands-on experience employers want. No prior experience or degree required

John Rofrano
IBM Skills Network Team
Daniel C. Yeomans

位教师:John Rofrano

顶尖授课教师

3,137 人已注册

包含在 Coursera Plus

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初级 等级

推荐体验

4 月 完成
在 8 小时 一周
灵活的计划
自行安排学习进度
获得职业证书,展示您的专业知识
4.8

(47 条评论)

初级 等级

推荐体验

4 月 完成
在 8 小时 一周
灵活的计划
自行安排学习进度

您将学到什么

  • Build the job-ready skills systems analysts use, including process modeling, requirements gathering, and stakeholder management in just 4 months.

  • Learn how to create data visualizations and dashboards using tools like Excel and Cognos to support business decision-making.

  • Develop working knowledge of IT systems design, analysis, software testing, deployment, and maintenance strategies.

  • Apply generative AI techniques to solve complex systems analysis problems.

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授课语言:英语(English)
最近已更新!

May 2025

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专业认证 - 8门课程系列

Introduction to Systems Analysis

Introduction to Systems Analysis

第 1 门课程8小时

您将学到什么

  • Understand the role of a Systems Analyst in Business Information Systems (BIS) and their impact on organizational success

  • Develop foundational knowledge of Systems Analysis and its importance in identifying business needs

  • Identify system issues and articulate their implications for business processes

  • Recognize the basics of the System Development Life Cycle (SDLC) and its phases

您将获得的技能

类别:Communication
类别:Prototyping
类别:Product Lifecycle Management
类别:Process Analysis
类别:Stakeholder Analysis
类别:Business Process Modeling
类别:Business Communication

您将学到什么

  • Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

  • How to apply BABOK principles in real-world scenarios

  • Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

  • Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

您将获得的技能

类别:Business Analysis
类别:Business Process Modeling
类别:User Story
类别:Stakeholder Analysis
类别:Agile Methodology
类别:Requirements Management
类别:Process Optimization
类别:Process Analysis
类别:Process Improvement
类别:Gap Analysis
类别:Business Process
类别:Requirements Analysis
类别:Data Modeling

您将学到什么

  • Job-ready skills in project and stakeholder management that employers value in a good business analyst

  • The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management

  • How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies

  • How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

您将获得的技能

类别:Project Management
类别:Communication Strategies
类别:Risk Management
类别:Stakeholder Engagement
类别:Communication
类别:Stakeholder Management
类别:Stakeholder Analysis
类别:Requirements Analysis
类别:Business Analysis
类别:Stakeholder Communications
类别:Plan Execution
类别:Project Planning
类别:Project Coordination

您将学到什么

  • Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

  • Explain the important role charts play in telling a data-driven story. 

  • Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

  • Build and share interactive dashboards using Excel and Cognos Analytics.

您将获得的技能

类别:Pivot Tables And Charts
类别:Microsoft Excel
类别:Histogram
类别:Dashboard
类别:Data Visualization
类别:Tree Maps
类别:IBM Cognos Analytics
类别:Data Storytelling
类别:Scatter Plots
类别:Data Visualization Software
类别:Data Analysis

您将学到什么

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

您将获得的技能

类别:Cloud Computing
类别:Computer Networking
类别:Computer Hardware
类别:Cybersecurity
类别:Operating Systems
类别:Software Installation
类别:Hardware Troubleshooting
类别:Network Troubleshooting
类别:IT Infrastructure
类别:Technical Support and Services
类别:Information Technology
类别:Project Management
类别:Database Software
类别:Virtual Private Networks (VPN)
类别:Data Storage
IT Systems Design and Analysis 

IT Systems Design and Analysis 

第 6 门课程15小时

您将学到什么

  • Create data flow diagrams, entity-relationship diagrams, and unified modeling language diagrams to visualize data, system architecture, and workflows

  • Evaluate existing IT systems by assessing system architecture, features, performance, and UI/UX to identify inefficiencies and propose improvements

  • Conduct cost-benefit analyses, operational feasibility studies, and risk assessments to compare IT solution alternatives and recommend solutions

  • Integrate system analysis, modeling, and evaluation techniques in a project to propose a digital transformation strategy for a business

您将获得的技能

类别:Systems Design
类别:Systems Analysis
类别:Enterprise Resource Planning
类别:Risk Management
类别:Business Communication
类别:Computer Science
类别:Process Flow Diagrams
类别:Data Modeling
类别:Systems Architecture
类别:Business Process
类别:Digital Transformation
类别:Business Analysis
类别:Business Transformation
类别:Solution Design
类别:Product Lifecycle Management
类别:Prototyping
类别:Information Technology
类别:Business Process Modeling
类别:Agile Methodology
类别:Workflow Management

您将学到什么

  • Create test plans and traceability matrices, and coordinate testing with quality assurance personnel, developers, and stakeholders

  • Build deployment checklists with clear launch steps, go/no-go criteria, rollback plans, and data validation techniques

  • Define key system metrics to support post-launch tracking, organize response plans, and guide improvement through retrospectives

  • Create a Testing and Release Kit with test strategy, validation checklist, and support plans for post-launch success

您将获得的技能

类别:Application Deployment
类别:Release Management
类别:Software Testing
类别:Behavior-Driven Development
类别:Test Driven Development (TDD)
类别:Data Validation
类别:Systems Thinking
类别:Business Process Automation
类别:Software Development Life Cycle
类别:Product Lifecycle Management
类别:Test Planning
类别:Digital Transformation
类别:Process Flow Diagrams
类别:CI/CD
类别:Data Modeling
类别:Stakeholder Management
类别:Risk Management
类别:Software Quality Assurance
类别:Software Systems
类别:Systems Analysis
Systems Analyst Capstone Project 

Systems Analyst Capstone Project 

第 8 门课程17小时

您将学到什么

  • Demonstrate job-ready systems analysis skills to design IT solutions that enhance business operations and data management

  • Create process models, entity-relationship diagrams, and dashboards to visualize and optimize business workflows

  • Implement data quality, security, and compliance measures aligned with industry standards and best practices

  • Design comprehensive IT solutions that address stakeholder needs and support data-driven business decisions

您将获得的技能

类别:Database Design
类别:Requirements Elicitation
类别:Stakeholder Engagement
类别:Requirements Analysis
类别:Process Flow Diagrams
类别:Data Visualization
类别:Process Mapping
类别:Functional Requirement
类别:Business Process Modeling
类别:System Design and Implementation
类别:System Testing
类别:Systems Analysis
类别:Data Management
类别:Software Design Documents
类别:Business Analysis
类别:Project Management
类别:Process Analysis
类别:Development Testing
类别:Stakeholder Management
类别:Application Deployment

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位教师

IBM Skills Network Team
IBM
83 门课程1,540,397 名学生
Daniel C. Yeomans
SkillUp
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SkillUp
SkillUp
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