Demonstrate your job-ready skills in this portfolio-worthy capstone course, where you’ll apply your systems analysis, data management, and project management skills to design and evaluate real-world business systems.


您将学到什么
Demonstrate job-ready systems analysis skills to design IT solutions that enhance business operations and data management
Create process models, entity-relationship diagrams, and dashboards to visualize and optimize business workflows
Implement data quality, security, and compliance measures aligned with industry standards and best practices
Design comprehensive IT solutions that address stakeholder needs and support data-driven business decisions
您将获得的技能
- Application Deployment
- Database Design
- System Testing
- Process Flow Diagrams
- Project Management
- Business Process Modeling
- Systems Analysis
- Requirements Analysis
- Process Analysis
- Business Analysis
- Data Management
- Stakeholder Management
- Data Visualization
- Stakeholder Engagement
- Requirements Elicitation
- Process Mapping
- Development Testing
- Software Design Documents
- System Design and Implementation
- Functional Requirement
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

积累 Support and Operations 领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 通过 IBM 获得可共享的职业证书

该课程共有6个模块
In this module, you will initiate the capstone project by creating key foundational documents such as the project charter, stakeholder register, and stakeholder engagement plan tailored to a healthcare setting. You will identify and engage stakeholders across patient, clinical, administrative, and IT roles using structured interviews and engagement strategies. You’ll gather, document, and validate both functional and nonfunctional requirements using tools such as BRD, SRS, and use case diagrams. You will also create a requirements traceability matrix to ensure alignment with business goals, and model processes to identify inefficiencies in areas such as patient records, scheduling, and billing.
涵盖的内容
2个视频2篇阅读材料3个作业5个插件
This module focuses on planning and process modeling for the unified IT solution. You will create key project management artifacts such as a Work Breakdown Structure (WBS), a traceability matrix, and a risk register tailored to healthcare scenarios such as data breaches and system downtime. You will also develop SWOT analyses and visualize core patient workflows, such as appointment scheduling and billing using flowcharts and UML-based diagrams. These models will be validated using real data trends and stakeholder feedback to ensure alignment with project goals and user needs.
涵盖的内容
1篇阅读材料3个作业4个插件
In this module, you will work with real-world healthcare datasets to prepare, clean, and visualize patient and operational data. You’ll identify key fields in patient, appointment, and billing records, clean and format data in Excel, and verify its quality using a structured checklist. You’ll then create basic bar and line charts to highlight appointment volumes and billing trends. Finally, you’ll use an analytics platform to build interactive dashboards with filters and visualizations that help stakeholders explore patterns in patient satisfaction and wait times.
涵盖的内容
1篇阅读材料4个作业6个插件
This module focuses on designing the system architecture and database schema for XYZ Health Solutions’ IT solution. You will model key system interactions using UML diagrams, such as use case and sequence diagrams, to represent patient management workflows. In parallel, you will analyze business requirements to identify core data entities, create conceptual and logical ERDs, and apply normalization through 3NF. You’ll then translate these designs and compile a detailed data dictionary to support implementation and documentation.
涵盖的内容
1篇阅读材料3个作业4个插件
You will begin by reviewing and annotating test plans for completeness and alignment, using traceability matrices to ensure full requirement coverage. You’ll then design and write test cases using test-driven development (TDD) to validate system logic and behavior-driven development (BDD) scenarios using Gherkin syntax to capture realistic user interactions. Building on this, you will define a CI/CD pipeline by outlining deployment stages, stakeholder responsibilities, and coordination checkpoints with QA. You will also develop a monitoring plan by identifying system KPIs, setting alert triggers, and defining response strategies for incidents and post-mortems. These activities are designed to enhance system reliability, streamline collaboration across teams, and ensure readiness for deployment in production environments.
涵盖的内容
1篇阅读材料3个作业4个插件
In this module, you will compile all project deliverables into a final presentation that outlines the complete IT solution for XYZ Health Solutions. You’ll develop a PowerPoint presentation showcasing key outputs, such as diagrams, dashboards, and reports, and submit it for peer review. This module also contains bonus lessons where you’ll shift your focus from project execution to career readiness. You’ll begin by creating your resume, cover letter, and personal portfolio to showcase your project work, including the IT solution for XYZ Health Solutions. Then, you’ll explore career paths, refine your job search strategies, and practice common interview questions.
涵盖的内容
4个视频2篇阅读材料1次同伴评审6个插件
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常见问题
This advanced course is recommended for learners with basic IT knowledge, understanding of business processes, and familiarity with system analysis concepts or project management principles. Previous experience with data management tools is helpful but not required. To ensure you have the skills you need to successfully complete this project, we recommend that you have completed all the prior courses in the IBM Systems Analysis Professional Certificate.
You will need a laptop or desktop computer with a modern web browser and a reliable internet connection. The course provides access to Excel, MySQL, Lucidchart, and analytics platforms like Tableau or Cognos through the learning environment.
This course is ideal for:
• Aspiring systems analysts seeking to demonstrate their business analysis expertise
• IT professionals transitioning to business analysis roles
• Business professionals wanting to show their understanding of system design
• Business analysts keen on having a project that demonstrates their technical skills
• Project managers looking to demonstrate their systems analysis capabilities
• Professionals preparing for IT consulting roles
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