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学生对 University of Pennsylvania 提供的 Introduction to Operations Management 的评价和反馈

4.4
2,783 个评分

课程概述

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

热门审阅

RE

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

筛选依据:

551 - Introduction to Operations Management 的 575 个评论(共 640 个)

创建者 Andrew H

Mar 16, 2020

I would rate this higher than 3 stars because I learned quite a lot, if not for the wording and scant instructions as to rounding on some of the quizzes, in particular Week 3. I managed to pass most of the quizzes on the first attempt, but only after looking and getting tips in the forums on how many decimals to round to. In Week 3 Quiz, there is also a set of problems poorly worded which lead to two equally reasonable logical assumptions being possible- so that one should be fixed.

创建者 Leo N

Dec 25, 2021

The course is a good introduction to the Operations Management. However, I do not recommend taking it because the quizzes and exams are badly designed. It does not have any feedbacks to you to help you understand why you're right or wrong. Thus you have to take a lot of time to rewatch the video (very blurred btw) again and again. If in each quiz the instructor can explain the answer, it would make the course much better.

创建者 J C

Dec 31, 2017

Great information, but it is difficult to understand the professor and read his handwriting which makes the course difficult to follow. There are a number of discrepancies between the material shown in the video and the materials provided for download which can create some confusion. It would be helpful if the professor would clearly outline the various formula and calculations used and reference them consistently.

创建者 Anushree

Oct 25, 2021

The course is well explained. There is only one drawback to the course, that is, lack of well-explained examples for mathematical problems and absence of non-mathematical questions in the homework assignments. Please increase the number of solved explanations for mathematical problems and also add non-mathematical questions in the homework assignments, to improve the ratings of the course.

创建者 Harold R

Mar 30, 2025

Overall, content of the course is fantastic. Clear, concise, and applied to current day examples. Professor is personable and enjoyed his personalized stories. My ONLY complaint is the quizzes, they're very difficult because some content of the questions are not discussed during the videos or made clear when being discussed. Lots of researching on my own for help to quiz questions.

创建者 Gabriel F

Jul 9, 2016

OK, the course starts a bit confusing and boring, but it gets better after the second week. The last week is actually very, very interesting. Handwriting is perhaps not the best thing to offer in the presentations. But the main problem of the course are the tests, by far the most difficult I ever had in coursera. Time to devote per week is way over the estimated 4/5 hours.

创建者 Daniel M

Jan 13, 2018

I found the content to be very good. That said, I believe a few of the items on the exams provided enough deviation in scenario that the subject should be covered in more detail (example...processing demand flow) or the questions should be more specific so as not to have the tester assume or "read-in" to any variable. Again...enjoyed the learning experience.

创建者 Lovepreet S

Jun 22, 2021

The professor could put more emphasis on topics that are tested on during the assignments. Some of the more informative examples are in the review instead of in the initial course material which I found to be idle. Overall, the professor put in a lot of effort to make the material engaging and practical which is great!

创建者 Dayo-Dunmoye, D

Jul 17, 2017

This course seem mechanical the fluid of it is lost on me. I find it as difficult as i did 4 years ago when i first attempted it on this platform. I need to say though that the content is relevant but it just seemed for difficult to grasp. i will revisit it IF the delivery is changed or modified to be user-friendly.

创建者 Alivia W

Apr 21, 2020

In general a very great course with good organization and useful materials. However, comparing to other courses in the specialization, this course is significantly heavier in workload. To add, many questions in homework and exams show no similarities with questions covered in materials and gave no feedback.

创建者 Joshua N

Aug 1, 2023

Great course, clear and straightforward teaching. However, quizzes are a nightmare and not because they are difficult but because the answer formats (decimal places, to exclude '%' are not consistent across weeks and quizzes. Read the discussion forums as the formats are posted there by helpful strangers

创建者 Nate K

Jan 29, 2019

I found it a little hard to follow along and some of the assignments were difficult to solve because of lack of reference resources (in the course or discussion forms). The course was overall very good but I think it could be made better if delivered better.

创建者 于一铭

Dec 7, 2018

I think for calculations there should be a sample answer so that students can know what's wrong with theim when their own answer is wrong. It's just so painful for me to go over and over again with these exams without knowing what's wrong with my answer.

创建者 Choudary j

Aug 16, 2020

The material was rushed and some parts were not well explained. I understand the time constraints to cover a large course. Like in Toyota Management style, Its better to be good at some concepts rather than be average at all concepts.

创建者 Jeffery W L J

Oct 29, 2018

Some great information. The final test though appears to have some errors. I found a discussion in the forum about it from a few years ago where an admin states otherwise. I'm not convinced however.

I enjoyed the course though.

创建者 Vyom G

May 13, 2020

The content of the course is very good, so is the faculty's teaching method.

The course presentation seems outdated and the there is a bit of disconnect between the theory and its application in practical problem solving.

创建者 Nithyashree S

Jan 25, 2020

This course helped me understand the basics of operations management and the real life implications of the same. The professor delivered the content in a comprehensible and fun manner.

创建者 David M

Mar 16, 2017

Topic is great, covers a lot of concepts that are important in this field.

Providing the students with examples of the formulas and definitions prior to the course would be a big help!

创建者 PETER G

Mar 12, 2019

I was not impressed with course up to about week three. Then the light went on and I understood the layout of the curriculum Good course with a lot of intense calculation required.

创建者 Alex M

Oct 20, 2017

A very academic course that turns intuitive concepts inside out, with little perceived benefit. The course would benefit from more applied examples with clear added value.

创建者 Ashish V

Mar 27, 2017

The presentation and course material is of minimal use. It should be more descriptive so that we can review the subject at a later time after completing the course.

创建者 Vasanth P

Dec 27, 2019

This is the most difficult course in the entire Wharton fundamentals, i struggled a lot with this. You need to understand the formulate and keep practicing.

创建者 Philipp R

May 22, 2018

Interesting course material, but the slides and presentation could be more clear. Exam questions are not always stated precisely.

创建者 Francisca E

Apr 19, 2021

Professor spoke too fast, not always clear, many students had same consistent questions about quizzes, examples and tests