Chevron Left
返回到 Introduction to Operations Management

学生对 University of Pennsylvania 提供的 Introduction to Operations Management 的评价和反馈

4.4
2,783 个评分

课程概述

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

热门审阅

RE

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

筛选依据:

201 - Introduction to Operations Management 的 225 个评论(共 640 个)

创建者 Arushi A

Oct 11, 2020

The concepts are well explained, the tests are also appropriately put to test the understanding

创建者 RUPESH C

Jan 23, 2016

Very good course briefly introducing the role of process management, quality, performance etc.

创建者 Alvin B

Mar 8, 2020

I learn a lot in this, and i'm also surprise this is also applies to our Real Estate Business

创建者 Derek Z

Dec 5, 2018

Great intro to operations management class, but the audio and video quality can be improved.

创建者 Roberto S

Nov 18, 2023

Awesome Content, Liked The Professor and Thanks Wharton On-Line Support for fixing the Tests

创建者 Ziltan C

Oct 17, 2018

it's quite cool course and really helpful for understand fundamental of Operation management

创建者 Lim C L V

Jul 27, 2017

really good! great for people who love detailed work processes, and are good with formulas

创建者 Lisa M M

May 2, 2019

Fantastic introduction giving actionable insights to operations analysis and performance!

创建者 Philip H

May 13, 2020

the explanation is smooth , the material is perfect and the examples is fully explained

创建者 coty

Jun 29, 2016

Great class, I definately help me to improve my understanding in operations management.

创建者 Pius g

Sep 29, 2024

this course it sounds amazing to what i was looking in running my small scale business

创建者 Samuel R

Feb 18, 2020

Awesome course! I think it's a great introduction and goes into a fair bit of depth.

创建者 Yuhang H

Jul 28, 2019

It's so great to learn all these fundamental knowledge. The class design is awesome!

创建者 Iyad A

Oct 26, 2019

Great course for everyone involved in operations

Thank you Prof. Christian Terwiesch

创建者 Adán R

Aug 13, 2017

One of the most complete courses I have ever taken on Coursera. 100% recommendable

创建者 Sethukannan V S

Dec 25, 2023

Wonderful, completely engaged and had very eye opening insights, Thank you Author

创建者 Naveen S

Jun 28, 2023

a great course for anyone wanting a sneak peak into detailed operations managment

创建者 Ahmed A

Jan 28, 2022

its an amazen course for those who want to have a career in oprations management

创建者 Manchala r

Aug 10, 2020

simply the best introduction to operations management anyone could possibly give.

创建者 Enrique G F

May 30, 2020

Excellent instructor. One of the best instructors that I've meet in the platform.

创建者 Mostafa A M I

Sep 8, 2018

It's the best course to acquire professional knowledge about process management.

创建者 Wagner W

Jun 23, 2017

Excelente curso, muito completo e está me ajudando muito com minhas atribuições.

创建者 John U D

Nov 20, 2020

the whole processing was challenging, educative, and an eye-opener to business.

创建者 Sateesh K

Nov 14, 2017

A foundational program for all professionals handling clienmanagers and leaders

创建者 Hamza S P

May 31, 2020

Hands down, the most challenging and rigorous course I have taken on Coursera!