Chevron Left
返回到 Introduction to Operations Management

学生对 University of Pennsylvania 提供的 Introduction to Operations Management 的评价和反馈

4.4
2,783 个评分

课程概述

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

热门审阅

RE

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

筛选依据:

151 - Introduction to Operations Management 的 175 个评论(共 640 个)

创建者 Laraaswath V

Jan 18, 2020

This was a great experience, I have learned a lot about operations management and even started to apply the tools I have learned in my daily life.

创建者 E L

Dec 26, 2015

Incredibly useful. It enlarges your toolbox as a manager with genius metrics and simple calculations that can easily improve your effectiveness.

创建者 Cornelius C

Apr 17, 2020

Excellent instruction and coverage of material. I would suggest new students read the forums for the correct posting format for test answers!

创建者 Brandon M

Oct 27, 2017

This was easily the most rigorous course I have taken so far within the specialization. I appreciated the challenge and the time commitment.

创建者 Luyao L

Oct 7, 2021

very informative course!!! Harder than I've expected it to be before kick-off. Worth the time studying. Thanks a lot Professor Terwiesch!

创建者 MOHAMMED S A P

Jun 11, 2017

Excellent course and lecture material to help with every accept and understanding of the Intro and deep dive into operations management

创建者 ASST. P “

Jun 25, 2018

this course is awesome and give a opportunities grow our career tanks coursera love you all. special thank prof. Christian Terwiesch

创建者 Victor B B

May 3, 2023

Interesting content, well delivered, and very practise-focused with a number of practise exercises besides the graded assignments.

创建者 Shreshtha M

Jul 7, 2020

The course makes us think deeply during the exams and really tests on the concepts taught. Good way of making us learn on our own.

创建者 Mike

Apr 16, 2024

Phenomenal course. But one does need a background knowledge to understand the concepts and apply it in a real world scenarios.

创建者 Onyema O A

Nov 10, 2022

It was a very calculative and interesting course. I can proudly say I have a better understanding of operation management now.

创建者 Benjamin C

May 24, 2020

Instructor was very clear, I definitely benefited from this course and would sign up for the remainder of the specialization.

创建者 Sanjaya E

Mar 10, 2016

at first I thought it is going t be boring. But the way he speaks and gets examples it betters itself as the course moves on.

创建者 Mireya V V F

Jun 12, 2020

Muy practico y útil para cualquier tipo de industria. Ejemplos que aclaran todos los conceptos y facilitan el aprendizaje.

创建者 Paul J

Mar 28, 2018

The material wasn't always the most interesting, but it was always given concisely and in a way that was easy to understand

创建者 Hasari T A

Mar 1, 2016

This has been the most challenging course so far, professor Christian makes you think out of the box with all the quizzes.

创建者 Magno L B L

Sep 4, 2017

The course was very good. The classes are very enjoyable and clear. Most of the assignments make us think and ratiocinate

创建者 Diego R S

Jan 27, 2025

Highly recommended and valuable course for professionals working in the field of operations management within a company.

创建者 werwadu

Oct 2, 2016

Great Course ! It has a big practical part where all the theory delivered can be landed to the context of real business.

创建者 Jérémie A

Jul 16, 2016

Very interesting for anyone working in Operations. Full of useful ideas and tools to improve processes and productivity!

创建者 Mindy C

Feb 7, 2017

Very insightful in terms of bottlenecks and flows that govern A LOT of business strategy that I see people involved in.

创建者 Anand T A

Mar 18, 2021

Excellent Course conducted by an Amazing faculty! He made learning operations fun! Thank you Prof.Christian Terwiesch!

创建者 Brighton M M

Nov 25, 2018

The course will really help me identify all the bottlenecks in all operational processes i manage at my place of work.

创建者 Affonso S

Oct 2, 2016

Excellent material!

This course exceed my expectations, essential to everyone that needs an introduction in operations

创建者 Ali T

Oct 12, 2019

Really good content. Really good professor! Occasionally poor video and sound quality. But still worth the 5 stars!