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学生对 University of Pennsylvania 提供的 Introduction to Operations Management 的评价和反馈

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2,783 个评分

课程概述

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

热门审阅

RE

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

筛选依据：

251 - Introduction to Operations Management 的 275 个评论（共 640 个）

创建者 Amy S

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Jun 17, 2025

Great professor! Entertaining and informative. Has great stories!

创建者 Tom M

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Mar 19, 2021

Very interesting to get first insights into operations management

创建者 Aashish B

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Mar 19, 2017

Loved the course content, the teaching and the entire experience!

创建者 fakulie a j

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Jan 24, 2016

I love operations Management and i will like to do it for my PhD.

创建者 jackie w

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Oct 19, 2023

I enjoyed how the material was taught. It was very informative.

创建者 Abhishek S

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Feb 18, 2018

I come to understand the core and need of operations management.

创建者 Daniel S

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May 24, 2016

I realized that I like it a lot despite my previous expectation.

创建者 Rishi K J

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Jul 7, 2020

Only setback is the assessment parts are extremely challenging

创建者 Zhang J

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Jun 20, 2020

Interesting course, very relevant to work and useful concepts.

创建者 AMAN R

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Feb 5, 2020

The topics are really helpful it will create a firm foundation

创建者 ARVIND M

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May 27, 2017

Perfect course to know about basics of Operations Management!

创建者 Kemas T

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Apr 23, 2020

It's a Challenging yet Insightful course. I'd recommend it.

创建者 Zhen T W

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Dec 3, 2017

I find this course very interesting and important to learn.

创建者 Hala Z

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Jan 4, 2017

Wish it was longer or it had a number of followup courses.

创建者 Dimitar S

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Feb 8, 2016

Great course. Very challenging homework. Really good work!

创建者 Augusto B P

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Jun 26, 2021

Excelente curso, excelente material, excelente expositor.

创建者 Joerg K

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Sep 16, 2020

Highly relevant and practical content. Also, well taught!

创建者 Sunny S

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Apr 3, 2022

A nice course to get the basics of operation management.

创建者 Türker Ö

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Mar 11, 2021

İt is jut wonderful course. Thank you for this course...

创建者 PAULO E L G

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Oct 14, 2017

Excelente curso para profissionais de setor industrial.

创建者 Ryan T

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May 14, 2016

Great overview, covers a lot in a short amount of time.

创建者 Ning Y

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May 26, 2018

very good course. Especiallly the homework and exam.

创建者 Mattia R

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Jun 28, 2020

Basic but well done course with a very good teacher.

创建者 Vidhan A

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Jul 2, 2017

Focused approach to the subject.Well planned course.