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学生对 University of Pennsylvania 提供的 Improving Communication Skills 的评价和反馈

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2,090 个评分

课程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

热门审阅

TR

Feb 24, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

AC

Jun 11, 2020

Loved it! Learned a lot and the professor provided clear and informative videos. Definitely suggest for anyone interested in gaining a better understanding of effective communication.

筛选依据：

251 - Improving Communication Skills 的 275 个评论（共 533 个）

创建者 Mary O

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Nov 17, 2024

Thai course is very impressive and praCTI all.

创建者 Gaurav P

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Apr 15, 2020

Thanks a lot coursera. I really learned a lot.

创建者 Arthur L C I

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Jun 7, 2025

I love this course I’ve learned a lot from it

创建者 Blanche J

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Mar 26, 2020

Loved the stories on how to apply to my life!

创建者 ビクター

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Jan 8, 2022

AWESOME PROFESSOR AND VIVID COURSE MATERIAL

创建者 Atilio M

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Mar 7, 2019

Great course, easy to follow and understand.

创建者 Solomon O

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Jul 24, 2022

Great course. Very detailed and interesting

创建者 Sarah T

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Mar 27, 2020

Excellent course, with concise information.

创建者 Satish K S

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May 27, 2018

Amazing experience of learning!

Great course

创建者 Gvantsa K

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Sep 19, 2025

perfect...................................

创建者 Jennifer S

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Jun 13, 2021

The course was perfect and understandable

创建者 Beshoy A

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Mar 23, 2020

Great course and the most needed nowadays

创建者 Nurgul

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Jun 4, 2018

Thank you very much for this nice course!

创建者 Mercy O

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Apr 5, 2021

very educative. I enjoyed the course!!!!

创建者 Irena V

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Apr 29, 2020

Very interesting course, easy to follow,

创建者 Lim K B J

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Mar 28, 2020

Great course on effective communication.

创建者 Antonio C V G

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Apr 7, 2020

Excellent!!! Top top training for free.

创建者 Kenny j

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Oct 1, 2024

i love the difficulty of the assigment

创建者 Jay N

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Apr 13, 2020

i have learned a lot from this course!

创建者 Pavitheran A R

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Jun 3, 2018

Great informative and remainder course

创建者 Dave T

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Apr 13, 2023

Very informational course - loved it!

创建者 Aayush N

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Apr 26, 2020

Great Insights with detailed examples

创建者 Le N

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Oct 12, 2017

It is a pretty nice course. I love it

创建者 zahra s

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Nov 15, 2023

thank you for this great opportunity

创建者 Jasper L

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May 1, 2021

Very informative and great stories!