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返回到 Satisfaction Guaranteed: Develop Customer Loyalty Online

学生对 Google 提供的 Satisfaction Guaranteed: Develop Customer Loyalty Online 的评价和反馈

4.8
5,740 个评分

课程概述

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

热门审阅

RO

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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126 - Satisfaction Guaranteed: Develop Customer Loyalty Online 的 150 个评论(共 1,129 个)

创建者 Maansi M

Feb 16, 2025

This course connected me with a lot of platforms and tools that companies actively utilize, and paved a strong foundation in the digital marketing knowledge I need to succeed in an e-commerce/digital marketing role.

创建者 Leah L

Jun 20, 2024

detailed and comprehensive module design. will definitely recommend it to everyone who wants to learn essential marketing principles and tries to find a related job in digital marketing and ecommerce field. 10/10

创建者 Cyber P

Mar 8, 2024

Great and practical information on e-commerce. Also, all the career advice, job search and interview preparation, and the portfolio project gave me the confidence to apply for these type of jobs. Good job!

创建者 Jevaunhi B

May 9, 2024

I loved it! It helped me learn a lot about digital marketing and e-commerce. I gained the skills necessary to become job ready and I am searching for a job in digital marketing now. Thank you Coursera!

创建者 Juan J M M

Mar 8, 2025

Curso muy completo, perfectamente estructurado y con contenidos de calidad. Muy contento por haber sido becado y la oportunidad de formarme en marketing digital & E- Comerce, 100% satisfecho y feliz.

创建者 Roland O

Apr 10, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

创建者 Hirondina G

Dec 28, 2024

I loved the course. The content was amazing and very thoughtful. I wasn't expecting to receive so many tips and tricks to apply to job searches. Thank you all so much for this wonderful journey!

创建者 Thông Q

Jul 24, 2024

I have completed the course and feel that my decision to register for the course was completely correct, because thanks to the course, I learned more about the field of digital marketing.

创建者 Earl O A

Jan 25, 2025

the course was very easy to navigate through, the instructions were very clear and easy to follow. the practice quizzes allowed me the chance to apply my knowledge practically as well

创建者 Giovanni A N M

May 28, 2024

Es un gran curso, muy completo. En sentido teórico, tiene todas las bases que necesitas para ser un profesional del marketing digital & e-commerce. Lo recomiendo ampliamente.

创建者 Sana

Jul 18, 2024

The course provides valuable information, but the readings are somewhat tedious. Adding more interactive assignments would make learning more enjoyable than just reading.

创建者 Brooks H

Sep 14, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

创建者 Joel M T

May 4, 2024

Very impressive and very straightforward that lead you in to the pragmatical aspect of a real job .Congratutlation google team for this course .Big thank you

创建者 Rafa K M A

May 31, 2024

After completing the Digital Marketing & E-commerce Certificate program, I'm most excited about applying my newfound skills and knowledge in real-world scenarios.

创建者 Bandaru S R

May 9, 2024

After completing the Digital Marketing & E-commerce Certificate program, I'm most excited about applying my newfound knowledge and skills in real-world scenarios

创建者 Marwa D

Sep 2, 2025

it was a great oopurtunity and amazing experience. the materials are all top noch and great for a biggener like me. thank you so much for providing it for me.

创建者 Jesus F M

Jul 6, 2025

Sin ninguna objeción, El certificado realmente te introduce al marketing digital, dándote una visión amplia de todas sus características y apartados.

创建者 Sanskrithi R

Aug 13, 2025

I really enjoyed this course and it helped me retain the knowledge longer since there was a lot of hands - on learning, examples and case studies

创建者 Jonathan R

Mar 19, 2025

Bien pero no puedo descargar mi certificado profesional me aparece https://hua.dididi.sbs/account/accomplishments/specialization/WWW35QYAK58C

创建者 MR H Q (

Mar 1, 2025

It's one of the excellent courses, with much e-commerce knowledge, specially running Online store 🏬 perspectively at new start! Many Thanks

创建者 Yasmine F

Jul 22, 2025

Easy to digest and incorporate into my daily life. Very approachable. The activities were not easy but the instruction made them accessible.

创建者 sadiq h

May 6, 2024

Thank you to all my instructors for your invaluable guidance and support throughout the course! Best regards, Syed Sadiq Hussain Rizvi

创建者 Iero B

Feb 23, 2025

Obrigado meu instrutores do curso Marketing Digital E-commerce Eletrônico por me ajudar ter conhecimento profundo sobre este curso.

创建者 jhenifer b

Mar 19, 2025

Amei o curso, me trouxe muitos insights, onde me ajudou a aprimorar os meus conhecimentos que eu já tinha adquirido junto com ele.

创建者 Arlene J

Nov 23, 2024

This course brought everything I learnt in previous courses together for me and I was sure to take alot of notes. Amazing lecture.