Who should take this course?

This course is suitable for aspiring Salesforce administrators, business analysts, and CRM professionals looking to expand their Salesforce knowledge and prepare for the Salesforce Administrator certification.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Salesforce Admin Functions

Salesforce Admin Functions

本课程是 Salesforce Admin Certification 专项课程的一部分

位教师：LearnKartS

包含在 Coursera Plus 中

了解更多

3个模块

深入了解一个主题并学习基础知识。

4.3

（11 条评论）

中级等级

推荐体验

1 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

3个模块

深入了解一个主题并学习基础知识。

4.3

（11 条评论）

中级等级

推荐体验

1 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

您将学到什么

Create and manage objects, fields, and relationships
Handle user creation, role hierarchy, and access management
Automate tasks using Flows, Workflow Rules, and Process Builder
Customize page layouts, record types, and validation rules

您将获得的技能

Continuous Deployment

要了解的详细信息

可分享的证书

添加到您的领英档案

作业

18 项作业

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

积累特定领域的专业知识

本课程是 Salesforce Admin Certification 专项课程专项课程的一部分

在注册此课程时，您还会同时注册此专项课程。

向行业专家学习新概念
获得对主题或工具的基础理解
通过实践项目培养工作相关技能
获得可共享的职业证书

该课程共有3个模块

Want to stand out as a Salesforce administrator?

This exciting Salesforce Admin Functions course will help you grasp the tools, tactics, and strategies used by top-performing administrators to deliver actual business impact. This course, which is aligned with the Salesforce Administrator (CRT 101) certification, will take you past the basics and into advanced, job-ready functionality. Through engaging videos, demos, quizzes, and real-world scenarios, you'll learn how to build strong security with role hierarchies, permission settings, and object-level access, manage people precisely, and streamline collaboration with Chatter. You will also learn about data management, automation with Workflow, Process Builder, and Approvals, and how to handle deployments with change sets and VSCode. Whether you want to become certified or further your career, this Salesforce Admin course will help you take charge of any Salesforce environment. In the end, you'll be completely prepared to configure, automate, and manage Salesforce with confidence, just like a qualified administrative expert ready to lead.

This module covers Salesforce security features comprehensively. By the end of the module, learners will be able to manage access and security within Salesforce.

涵盖的内容

15个视频1篇阅读材料5个作业

15个视频总计55分钟

Data Access3分钟
Organizational Wide Defaults (OWD)1分钟
Access Level in OWD3分钟
Grant Access Using Hierarchies2分钟
Role and Role Hierarchy1分钟
Working with Role1分钟
Enable Field History4分钟
Permission Sets3分钟
DEMO: Role Hierarchy3分钟
Introduction to Chatter4分钟
Create a Free Customer Chatter User2分钟
DEMO: Creating a Chatter Free User4分钟
Viewing Object Security5分钟
Login Flows6分钟
DEMO: Sharing Rules5分钟

1篇阅读材料总计2分钟

Introduction and Syllabus2分钟

5个作业总计42分钟

Salesforce Data Access Control6分钟
Managing Data Access12分钟
Salesforce Chatter Collaboration6分钟
Object Security6分钟
Salesforce Admin Functions12分钟

This module covers Salesforce tools for efficient data handling and task automation. By the end of the module, learners will learn user profile setup and workflow configuration for streamlined processes.

涵盖的内容

27个视频6个作业

27个视频总计80分钟

Create Users1分钟
Roles and Profiles5分钟
Assigning Page Layouts5分钟
DEMO: User Profile3分钟
Data Loader Overview1分钟
Data Import Wizard4分钟
Mass Delete Records2分钟
Data Loader Installation1分钟
Data Loader Configuration2分钟
Schema Builder1分钟
Dashboards Subscription0分钟
Create Sandbox2分钟
Salesforce Analytics1分钟
Working with Tags1分钟
DEMO: Data Loader7分钟
Process Automation1分钟
Workflow4分钟
Workflow Rules1分钟
Create Workflow Rules4分钟
Configure Tasks for Workflow Rules1分钟
Configuring Email Alerts for Workflow Rules1分钟
DEMO: Email Alert Workflow Rule8分钟
Configuring Field Updates for Workflows3分钟
Process Builder2分钟
Configure Process Builder2分钟
Approval Process1分钟
DEMO: Approval Process3分钟

6个作业总计56分钟

User Management8分钟
Data Management Tools10分钟
Salesforce Data Optimization12分钟
Process Automation 6分钟
Efficient Automation8分钟
Data Management 12分钟

This module covers Salesforce deployment and user training. By the end of the module, learners will be able to deploy changes and use Salesforce help and training tools.

涵盖的内容

11个视频2篇阅读材料7个作业

11个视频总计54分钟

Deployment Basics2分钟
Change Sets2分钟
Deploying Change Sets7分钟
VSCode2分钟
DEMO: Creating a Sandbox and Changes Set for Deployment6分钟
Introduction to Communities5分钟
Community Preferences2分钟
DEMO: Community Page5分钟
Help and Training Introduction10分钟
Contacting Support4分钟
DEMO: The Trailhead4分钟

2篇阅读材料总计3分钟

Course Synopsis2分钟
About Exam Simulator1分钟

7个作业总计351分钟

Salesforce Deployment Basics10分钟
User Engagement8分钟
Salesforce Resources6分钟
Set 1105分钟
Set 2105分钟
Set 3105分钟
Deployment, Communities, and Training12分钟

获得职业证书

将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。

位教师

LearnKartS

98 门课程118,332 名学生

提供方

LearnKartS

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人们为什么选择 Coursera 来帮助自己实现职业发展

Felipe M.

自 2018开始学习的学生

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Jennifer J.

自 2020开始学习的学生

''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'

Larry W.

自 2021开始学习的学生

''如果我的大学不提供我需要的主题课程，Coursera 便是最好的去处之一。'

Chaitanya A.

''学习不仅仅是在工作中做的更好：它远不止于此。Coursera 让我无限制地学习。'

学生评论

4.3

11 条评论

5 stars
54.54%
4 stars
27.27%
3 stars
9.09%
2 stars
9.09%
1 star
0%

显示 3/11 个

已于 Aug 10, 2025审阅

This is a great introductory course. I love the Demos and the module assessments.

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常见问题

The main benefits include gaining comprehensive knowledge of Salesforce administration, learning to manage and customize Salesforce settings, improving organizational efficiency, and enhancing your ability to support and optimize Salesforce for your team.

Yes, this Coursera Salesforce Admin course requires basic knowledge of Salesforce, Salesforce Admin, and Dashboards concepts, which have been covered in the first course, "Salesforce Introduction," and the second course, "Reports and Dashboards," part of the "Salesforce Admin Certification specialization."

Yes, a course completion certificate is allocated upon completing all graded assignments and quizzes present in the Salesforce Admin Functions course.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

Salesforce Admin Functions

您将学到什么

您将获得的技能

要了解的详细信息

了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识

该课程共有3个模块