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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

4.6
1,555 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

HS

Sep 3, 2022

Very Interactive course, guides you at every point and thus helps in better learning experience. The assignments also help to refresh the course and also tests the application of learning to the full.

TP

Dec 19, 2023

This course is very valuable to start with Salesforce. It also provides the foundational of sales like procedures in sales, some terms. Believe me, you should choose this course for your next career.

筛选依据:

226 - Sales and CRM Overview 的 250 个评论(共 307 个)

创建者 Santhosh T

Sep 15, 2021

Can improve on giving some additional tasks to get a hands-on experience with the tool

创建者 OLUWATIMILEHIN D

Aug 25, 2023

This course provided me with a structure as to how to go about learning salesforce.

创建者 V B

Dec 1, 2021

Good introduction to all things CRM with emphasis on Salesforce and how it works.

创建者 Christy B

Sep 24, 2024

Easy to understand navigate course, some courses have repetitive information.

创建者 Uyi O

Feb 10, 2025

A good place to get to understand Customer Relationship Management (CRM).

创建者 Dishebh P

Oct 15, 2023

rating it as 4 as there was a lack of practical knowldedge in the module

创建者 Hamza M

Nov 21, 2024

Very helpful course for people who are new to the CRM and sales filed.

创建者 Adama N

Dec 3, 2024

Je suis tres contente les explications sont clair et je m’y vois bien

创建者 Clemens M

Jul 20, 2023

Was one long ad for Salesforce, but still a lot of great information.

创建者 Khanyisile K

Oct 6, 2025

hoping it could be more videos rather than text. but it was relevent

创建者 Pravin U

Dec 10, 2021

Course content was very helpful to understand CRM and salesforce.

创建者 Toney D

Jul 25, 2022

There needs to be more clarification on the Verify Button.

创建者 Marva H

Jun 6, 2022

Somethings where easier said than done, but i learned alot

创建者 Dharmesh T R

Dec 2, 2021

The course is very detailed and have the quality material.

创建者 Sorine M

Sep 25, 2024

Très instructif et bien pour comprendre les enjeux du CRM

创建者 carissa l

Oct 30, 2024

Good Information, good for beginners, good practice labs

创建者 Meghana M

Aug 9, 2022

Thank you for the wonderful Experience of Salesforce.

创建者 Lyza L

Jul 9, 2023

Ran into issues with verifying my first badge

创建者 Mahmoud M M E

Jul 14, 2021

Course is good but too much repeated info...

创建者 Nsemeke A

Dec 14, 2023

The course opened my eyes to great tools.

创建者 Agnes L

Dec 21, 2021

overal ok, problems with plug in links.

创建者 PRAVEEN K

Dec 29, 2021

enjoyed learning in trailhead and here

创建者 Ikechi Q c

Mar 24, 2025

Great knowledge gain from this course

创建者 MATAMBA M A I V

Feb 19, 2024

Très bon cours simple et compréhensif

创建者 Nataly L

May 21, 2023

Easy to follow and understand.