中
This course features Coursera Coach!
A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Gain a strong foundation in Six Sigma principles and tools. By the end of this course, you'll understand the core concepts of Six Sigma, Lean, and Kaizen, and how to apply them in real-world situations to improve quality. You will explore the DMAIC model and the seven basic tools of quality, including Fishbone Diagrams, Check Sheets, and Control Charts. Through practical activities and Excel demonstrations, you will sharpen your analytical skills and ability to assess processes and implement quality improvements. As you progress, you'll dive deeper into the specific tools used in quality management, learning how to construct key diagrams and charts like Pareto and Scatter diagrams, all while mastering Excel-based methods. The course also covers the history of quality and the roles involved in Six Sigma, helping you understand the importance of each element in achieving organizational success. This course is perfect for beginners looking to gain foundational knowledge in quality management and process improvement. No prior experience with Six Sigma is required, and the course offers a hands-on approach to learning, with plenty of practical exercises.
