Map Deal Stakeholders is an intermediate-to-advanced short course within the B2B Sales Negotiation: Leveraging AI Professional Certificate. It is designed for sales professionals with prior experience in B2B or enterprise sales who want to improve how they navigate multi-stakeholder buying environments. Learners should already be familiar with basic sales cycles, deal stages, and pipeline reviews.
The course focuses on identifying the three core roles in complex deals economic buyer, technical buyer, and user champion and translating those roles into a practical influence–interest map. Rather than listing contacts, you will learn to justify who holds authority, who carries risk concerns, and where deals are most vulnerable.
By the end, you will be able to analyze stakeholder systems more realistically and design smarter engagement and negotiation strategies.
This module builds the recognition foundation needed to map stakeholders correctly. Learners learn what the economic buyer, technical buyer, and user champion roles do in a deal (authority, risk ownership, adoption pull) and how those roles show up in realistic sales evidence like call notes, objections, and meeting behavior. The lesson focuses on correct identification under ambiguity—because titles alone are unreliable. Learners finish the lesson able to assign roles confidently and justify their reasoning in sales terms.
涵盖的内容
2个视频1篇阅读材料1个作业
显示有关单元内容的信息
2个视频•总计11分钟
Map the Decision System, Not Just the Contacts•6分钟
Spotting Roles from Real Deal Evidence•5分钟
1篇阅读材料•总计8分钟
The Hidden Architecture of the Deal •8分钟
1个作业•总计15分钟
Hands-On Learning: Diagnose Stakeholder Roles Before the First Call •15分钟
Build the Influence–Interest Map That Guides Engagement and Negotiation
第 2 单元•小时 后完成
单元详情
This module converts role recognition into a usable planning artifact: an influence–interest map. Learners learn how to separate influence (power over the outcome) from interest (level of care and engagement) and how to place stakeholders based on case evidence. The lesson emphasizes usefulness: the map should tell you who to prioritize, who to align, who to de-risk, and where the deal is vulnerable.
涵盖的内容
2个视频1篇阅读材料2个作业
显示有关单元内容的信息
2个视频•总计9分钟
Influence vs Interest—The Two Variables That Prevent Deal Surprises•5分钟
Congratulations and Continuous Learning Journey•4分钟
1篇阅读材料•总计5分钟
Strategic Navigation: The Rules of the Map•5分钟
2个作业•总计35分钟
Graded Assessment: Mapping Stakeholders with Evidence: Roles, Influence, and Strategic Judgment•20分钟
Hands-On Learning: Create a Stakeholder Influence-Interest Map for an Enterprise Prospect•15分钟
Coursera brings together a diverse network of subject matter experts who have demonstrated their expertise through professional industry experience or strong academic backgrounds. These instructors design and teach courses that make practical, career-relevant skills accessible to learners worldwide.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.