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学生对 Salesforce 提供的 Lead Management in Salesforce 的评价和反馈

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377 个评分

课程概述

The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a real world business setting. This second course will give you a foundational understanding of how to help sales and marketing teams optimize the lead management process. Specifically, this course shows how a sales operations specialist would support a marketing associate and sales development representative to make the lead management more effective and efficient. You will learn the basics of data management, how to upload lead data into Salesforce, and then how to effectively train team members to manage leads using the different tools available in the Salesforce Sales Cloud. These are crucial skills for anyone interested in entry level sales jobs. For this course, it is recommended (but not required) that you have some background knowledge of sales and CRM, as well as an understanding of the basics of Salesforce platform navigation. If you're a total beginner with these concepts, you can still be successful in this course — however, it might require some additional work on your part. By enrolling in this course, you are taking the next step to kickstarting your career in Salesforce. Congratulations on continuing this exciting journey!...

热门审阅

TP

Jan 7, 2024

Great to explore the way of lead to prospect and how Sales OPS Specialist can empower the Marketing Associate and Sales Development Representative to boot their sales.

NQ

Jul 14, 2021

Great breakdown of roles, and hands on learning tools via guided projects. Course 2 was well thought out had additional information if you want to pursue Salesforce as a career

筛选依据：

26 - Lead Management in Salesforce 的 50 个评论（共 79 个）

创建者 Anshul H

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Aug 25, 2021

a must do course for anyone who wants to start a career as sales operations specialist

创建者 Noel T

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Sep 24, 2021

A great intro into learning how Salesforce works for a marketing, and sales associate.

创建者 Anna K

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Nov 7, 2023

very good course, a lot opportunities for getting a hands on experience in Salesforce

创建者 Dharmesh T R

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Dec 2, 2021

The course is very detailed, concise explanation and have the quality material.

创建者 Mahmoud B

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Jul 5, 2022

Need more practical illistartion on Activity and calendar sharing

创建者 Neil B

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Jan 11, 2024

Very great course, I highly recommend this one particularly.

创建者 Adel M S

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Sep 2, 2023

great course,

thanks Anthony

thanks Pathstream

thanks Coursera

创建者 Roshan K

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Sep 27, 2023

Help me a lot to understand my role as sales operations

创建者 Rehan A Q

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Jul 23, 2022

Best course. hand on practice makes me more confident.

创建者 Elizabeth J

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Oct 18, 2023

Very thorough - the guided videos are very helpful.

创建者 Luca A

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Oct 23, 2022

i still have a verification issue in the week 4

创建者 Salma J

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Jun 15, 2022

Really enjoyed the Rhyme projects with Angela.

创建者 Umesh S

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May 12, 2022

Very nice articulation and meaningful course

创建者 Vidhya S I

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Aug 6, 2023

great opportunities to learn salesforce

创建者 Jatin M

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Mar 11, 2025

Thanks For Such a Valuable Content..

创建者 COURAGE K D

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Oct 3, 2021

Good foundation for lead management.

创建者 Philip L

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Jan 1, 2022

Very well structured course.

创建者 Joseph L

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Nov 20, 2023

THIS IS NOT AN EASY COURSE

创建者 Kunal M

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Sep 12, 2023

great learning experience

创建者 Sourav K G

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Jul 9, 2022

Great learning experience

创建者 Mario V S

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Jan 13, 2025

This is a great course!

创建者 Clay R

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Nov 6, 2023

This was excellent!

创建者 Shubhi S

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Jun 23, 2023

Highly recommended!

创建者 NKIRUKA N

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Oct 26, 2023

IT IS REALLY BROAD