El propósito de este MOOC es entregar las herramientas lingüísticas necesarias para la expresión de habilidades blandas en el contexto laboral, tales como: comunicación efectiva, escucha activa, gestión de reuniones, delegación de trabajo, manejo de conflictos y retroalimentación efectiva, de acuerdo a lo establecido en el nivel B1 del Marco Común Europeo de Referencia para las Lenguas (MCER).
Los profesionales y el personal ejecutivo de diferentes empresas necesitan tener habilidades para aplicar de manera competitiva el inglés en sus actividades laborales. Al dominar el vocabulario y las estructuras gramaticales en inglés, centrándose en habilidades blandas como la comunicación efectiva, la escucha activa, la gestión de reuniones, la delegación de tareas, el manejo de conflictos y la retroalimentación efectiva, pueden aumentar su valor profesional, mejorar sus competencias laborales y disfrutar de una mayor movilidad en el ámbito laboral.
Este programa se realizará en modalidad online y ocupará una metodología auto instruccional, la que permite gestionar el tiempo propio de los participantes para compatibilizar el programa con las exigencias diarias del trabajo, a un ritmo que se adecúe al proceso de aprendizaje individual. El curso considera el uso de videos y textos de lectura que contextualizan el uso de habilidades blandas recurrentes, en las que las formas léxicas y sintácticas que se revisan -en cada módulo- son presentadas a través de un profesor virtual y experiencias narradas por expertos en cada tema. También se contará con ejercicios de aplicación de contenidos lingüísticos en respuesta a las cápsulas expositivas.
The purpose of this self-instructional course is to teach lexical-grammatical structures in English at the intermediate level (B1 of the Common European Framework of Reference for Languages) used in soft skills in the workplace, such as effective communication, active listening, meeting management, delegation, conflict management, and effective feedback.
涵盖的内容
1个视频1篇阅读材料
显示有关单元内容的信息
1个视频•总计3分钟
Welcome to the course English in the Workplace: Soft Skills•3分钟
1篇阅读材料•总计10分钟
Syllabus•10分钟
MODULE 1: Effective Communication & Active Listening
第 2 单元•小时 后完成
单元详情
Module 1 opens with our expert Christopher MacGuire sharing his insights on two essential workplace soft skills: effective communication and active listening. You will be able to learn and practice expressions necessary to achieve effective communication through the identification of emotions, thoughts and intentions, and active listening in the work context. Further, with the virtual teacher’s help, you will analyze and practice tag and echo questions.
涵盖的内容
5个视频4篇阅读材料3个作业
显示有关单元内容的信息
5个视频•总计42分钟
The English UC Interviews: Christopher MacGuire on Effective Communication•5分钟
Focus on Language: Effective Communication•9分钟
Focus on Language: Active Listening I•7分钟
Focus on Language: Active Listening II•11分钟
Grammar Insights: Effective Communication•9分钟
4篇阅读材料•总计40分钟
Reflections from the Experts: Christopher MacGuire on Active Listening•10分钟
The Experts' Recommendations on Effective Communication•10分钟
Module 1 Glossary•10分钟
Module 1 Summary•10分钟
3个作业•总计120分钟
Module 1 Test•60分钟
Christopher MacGuire on Effective Communication: Listening Comprehension Questions•30分钟
Christopher MacGuire on Active Listening: Reading Comprehension Questions•30分钟
MODULE 2: Meeting Management & Delegating
第 3 单元•小时 后完成
单元详情
Renowned leadership professor Rodrigo Jordán begins the module by giving his opinion on effective meeting management in an engaging interview. In the second part, he provides some valuable reflections on workplace delegation. Throughout the module you will be able to analyze and practice the lexical structures associated with the aforementioned soft skills, empowering you to use them confidently.
涵盖的内容
7个视频4篇阅读材料3个作业
显示有关单元内容的信息
7个视频•总计54分钟
The English UC Interviews: Rodrigo Jordán on Meeting Management•8分钟
Focus on Language: Meeting Management I •4分钟
Focus on Language: Meeting Management II •9分钟
Focus on Language: Delegating I•6分钟
Focus on Language: Delegating II•4分钟
Grammar Insights: Meeting Management•11分钟
Grammar Insights: Delegating•11分钟
4篇阅读材料•总计40分钟
Reflections from the Experts: Rodrigo Jordán on Delegating•10分钟
The Experts' Recommendations on Leadership•10分钟
Module 2 Glossary•10分钟
Module 2 Summary•10分钟
3个作业•总计120分钟
Module 2 Test•60分钟
Rodrigo Jordán on Meeting Management: Listening Comprehension Questions•30分钟
Rodrigo Jordán on Delegating: Reading Comprehension Questions•30分钟
MODULE 3: Managing Conflicts & Effective Feedback
第 4 单元•小时 后完成
单元详情
The Module starts with an interesting interview featuring psychologist Isidora Brieba Vial where she presents her views on managing conflicts. Then, in the second part, we turn to Francisca Yañez, who holds a Ph.D in economics and engineering, as she explores the skill of providing effective feedback in the professional sphere. In this module, expressions and strategies for both conflict management and effective feedback are analyzed in depth.
涵盖的内容
7个视频4篇阅读材料3个作业
显示有关单元内容的信息
7个视频•总计53分钟
The English UC Interviews: Isidora Brieba Vial on Managing Conflicts•7分钟
Focus on Language: Managing Conflicts I •8分钟
Focus on Language: Managing Conflicts II •6分钟
Focus on Language: Effective Feedback I•6分钟
Focus on Language: Effective Feedback II•6分钟
Grammar Insights: Managing Conflicts•8分钟
Grammar Insights: Effective Feedback•12分钟
4篇阅读材料•总计40分钟
Reflections from the Experts: Francisca Yañez on Effective Feedback•10分钟
The Experts' Recommendations on Managing Conflicts•10分钟
Module 3 Glossary•10分钟
Module 3 Summary•10分钟
3个作业•总计120分钟
Module 3 Test•60分钟
Isidora Brieba Vial on Managing Conflicts: Listening Comprehension Questions•30分钟
Francisca Yañez on Effective Feedback: Reading Comprehension Questions •30分钟
La UC Chile es una universidad pública no estatal fundada hace más de 130 años y ocupa actualmente el primer lugar en el ranking QS Latinoamericano.
En la UC Chile tenemos un compromiso permanente con la calidad, como una forma de expresión de nuestro servicio. Este sello es parte de nuestra misión fundacional. Nos esforzamos por realizar esta labor en forma rigurosa, con altos estándares académicos y adoptando las prácticas internacionales de las mejores universidades. A través de nuestras 18 Facultades, abarcamos todas las áreas del conocimiento.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.