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学生对 Johns Hopkins University 提供的 The Critical Role of IT Support Staff in Healthcare 的评价和反馈

4.7
748 个评分

课程概述

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!...

热门审阅

KM

Aug 17, 2025

Very informative and easy to understand, and the video materials were also helpful.

JH

Nov 4, 2021

I enjoyed listening to the perspective of health care workers demonstrate the importance of IT support and there roles

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26 - The Critical Role of IT Support Staff in Healthcare 的 50 个评论(共 161 个)

创建者 Luis A

Sep 20, 2022

This is a great basic overview of the process involved in a healthcare IT support system.

创建者 Akinola M

Oct 1, 2022

I find this Health IT course very educating and useful as a health practioner

创建者 Elizabeth P

Aug 21, 2021

Everthing was expalined to understand. The examples were great. Thank you!

创建者 JAMIE P

May 16, 2022

I enjoyed every bit of this course thank you so much for this opertunity.

创建者 Ivan H S

Sep 8, 2021

really interesting seeing how this going to work out!!! loving it!

创建者 Francos G S A

Nov 30, 2020

basic info but still very informative. i can relate to the issues

创建者 richard d

Dec 5, 2021

I believe it is a great introduction to the Healthcare IT world.

创建者 Crystal S

Sep 20, 2021

This course is very informative, educational and interactive.

创建者 Sheena M

Jul 29, 2021

This was very easy to understand and no trick quiz questions.

创建者 Nancy R

Nov 23, 2021

extremely interesting and looking forward to learning more

创建者 Pius O

Dec 21, 2020

Well explained. Training was impactful and well delivered.

创建者 Lynne B

Jan 4, 2021

I learned a lot and am looking forward to the next level.

创建者 sabrinaislam s

Nov 17, 2022

Learnt a great deal of information and ticketing system.

创建者 Mukesh K C

Aug 18, 2022

It is a very informative and good learning resource.

创建者 eric s

Nov 10, 2022

Good presentation and readable and fair assessments.

创建者 Mason J

Dec 24, 2021

This course was very informative and detailed.

创建者 Madison M

Aug 30, 2021

Excellent intro to IT in Healthcare setting.

创建者 Veronica O

Jan 18, 2021

It gave a good overview as an introduction.

创建者 diane m

Feb 2, 2021

great intro to a specialized niche in IT.

创建者 Sasiras L

Dec 7, 2022

I love this course. Thank you so much.

创建者 Ransford M W

Jan 21, 2023

good class ..I enjoyed the course ..

创建者 Miracle E

Jan 19, 2023

Quite exciting to learn great stuffs

创建者 Alaeldin A

Aug 24, 2022

great cours !!! really Interesting

创建者 Emmanuel N A

Dec 9, 2020

very nice customer service course

创建者 Casey C

Mar 7, 2021

These courses are out of order