Define Research Objectives & Methods is for aspiring researchers, business analysts, and marketers who need to build foundational skills in designing effective research. You will learn to transform ambiguous business problems into specific, measurable research objectives and select the most appropriate research methodology. This course equips you to deliver real value on a research team by teaching you to initiate projects with clear objectives that prevent misalignment, wasted resources, and scope creep. You will learn why a properly defined research plan is the key to creating and maintaining stakeholder buy-in from day one.
Through real-world case studies like the "New Coke" fiasco and Airbnb's growth story, you will master structured interview techniques to elicit stakeholder needs and define SMART objectives. You will also learn to conduct a formal cost-benefit analysis of different research approaches, such as surveys, interviews, and focus groups, to justify your methodological choices. The course features hands-on activities, including mock interviews with an AI coach and building a comparison framework in a spreadsheet tool. You will finish the course by creating a complete, portfolio-ready research brief that demonstrates your ability to set a research project up for success from day one, ensuring your findings are relevant, actionable, and aligned with strategic business goals.
In this module, you will learn how to transform vague business inquiries into clear, actionable research objectives. You will explore structured interviewing techniques—such as active listening and the "Five Whys"—to uncover underlying stakeholder needs and reduce initial project ambiguity. Using the classic "New Coke" failure as a cautionary case study, this section demonstrates why defining the right objective is the most critical step in preventing project misalignment. You will focus on applying the SMART framework to draft research objectives that ensure focus, maintain stakeholder alignment, and provide a precise foundation for all subsequent research planning.
涵盖的内容
2个视频2篇阅读材料2个作业
显示有关单元内容的信息
2个视频•总计16分钟
The "New Coke" Fiasco: Why Objectives Matter Most?•7分钟
How to Define and Draft SMART Objectives?•9分钟
2篇阅读材料•总计10分钟
The Art of the Ask: A Guide to Structured Interviews•5分钟
Documenting for Clarity: The Research Brief•5分钟
2个作业•总计30分钟
Hands-On Learning (HOL): Clarifying Ambiguous Business Requests via Email •20分钟
Knowledge Check: Principles of Objective Setting•10分钟
Selecting the Right Research Methodology
第 2 单元•小时 后完成
单元详情
Once you have a clear objective, how do you decide the best way to achieve it? This module focuses on evaluating different research methodologies. You will learn to conduct a cost-benefit analysis, weighing factors like time, budget, and the required depth of insight. Using Airbnb's use of ethnography as a prime example, you'll learn to justify your methodological choice with a data-backed recommendation.
涵盖的内容
2个视频2篇阅读材料3个作业
显示有关单元内容的信息
2个视频•总计13分钟
How Airbnb Found Its "Game-Changing" Insight?•6分钟
How to Analyze and Recommend Research Methods?•8分钟
2篇阅读材料•总计10分钟
A Map of Methods: From Surveys to Ethnography•5分钟
Framework for Advancement: Aligning Methods to Your Career•5分钟
3个作业•总计60分钟
Hands-On Learning (HOL): Recommending a Method for a New App Launch•20分钟
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