返回到 Customer Service in the Age of Generative AI
学生对 University of Virginia Darden School Foundation 提供的 Customer Service in the Age of Generative AI 的评价和反馈
28 个评分
课程概述
The Customer Service in the Age of Generative AI course provides you with the essential knowledge to use Generative AI to build and develop chatbots for customer engagement and customer support. In this course, you will learn how personalized chatbots are impactful and essential for customers and how the continuous need to evaluate and enhance chatbots to meet customer expectations and needs effectively. In this course, you will ,learn how chatbots can be leveraged to provide more targeted and customized messages to deliver more relevant and engaging information, support, and service to customers. This course is ideal for marketing professionals seeking to develop and enhance customer service and marketing using chatbots and Generative AI.
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1 - Customer Service in the Age of Generative AI 的 4 个评论（共 4 个）
创建者 GEORGE R M
•Aug 15, 2024
one of the best courses i study
创建者 SALMAH S B S A S S B S A
•Jul 30, 2024
شكرا
创建者 Olumide O O
•Jan 2, 2025
Great Course no doubt ; highly intuitive. Highly engaging really!
创建者 Francisco M
•Apr 17, 2024
Question number 3 on the assessment did not have an answer, so no matter what I responded to, I still ended up with 80%, which for me is unacceptable.