Chevron Left
返回到 Customer Service Fundamentals

学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈

4.8
星
1,855 个评分

课程概述

Launch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and empathy skills. Get job-ready for roles like Customer Service Specialist, Help Desk Agent, and Support Associate through interactive training and real-world simulations. You’ll Learn How To: • Communicate with clarity and empathy • Resolve customer issues using structured methods • Apply service standards and use ticketing systems • Navigate call flows and CRM tools • Demonstrate traits that drive success Course Features: • Beginner-friendly • Interactive modules • Covers both soft skills and technical tools • Final review to demonstrate mastery • Realistic customer interaction scenarios Who Should Enroll? • Job seekers and career switchers • Students and recent grads • Professionals improving communication and empathy • Anyone preparing for support roles Recommended Background: • No prior experience needed • Basic computer literacy • Interest in customer-facing work Ready to get started? Enroll now and build the confidence to succeed!...

热门审阅

MK

Jul 23, 2019

These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.

TP

Aug 12, 2020

Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.

筛选依据：

426 - Customer Service Fundamentals 的 450 个评论（共 541 个）

创建者 Jose d J G S

•

Aug 5, 2021

loved it

创建者 parashar g

•

Jul 14, 2020

nice one

创建者 khadija a

•

Aug 24, 2023

thank u

创建者 jan d

•

Feb 19, 2020

perfect

创建者 Lina B

•

Oct 22, 2024

WOWWWW

创建者 KHALIFA O H A A A

•

Sep 14, 2023

Thanks

创建者 David L D

•

Sep 19, 2021

Genial

创建者 Nabila S H M A D ( D - ) S

•

Aug 17, 2021

useful

创建者 Shaikha A M A

•

Apr 19, 2021

thanks

创建者 Zoran D

•

Dec 28, 2020

Useful

创建者 Eihab m k o

•

Aug 30, 2020

thanks

创建者 Givantha A R B

•

Jul 6, 2020

Thanks

创建者 SUAD A I A

•

Sep 3, 2023

ممتاز

创建者 sindhuri K

•

Jun 11, 2020

super

创建者 Revins O O

•

Jan 29, 2025

nice

创建者 JUSTEIN L T Q

•

Oct 30, 2024

good

创建者 SALMAH S B S A S S B S A

•

Aug 23, 2024

شكرا

创建者 Mohammad J I A

•

May 14, 2024

GOOD

创建者 Anyanwu k j

•

Jan 18, 2024

GOOD

创建者 abdullaalsuwaidi

•

Oct 1, 2023

good

创建者 Ahlam A M A T

•

Sep 13, 2023

شكرا

创建者 Saleh A S A

•

Sep 5, 2023

شكرا

创建者 maheya a r a

•

Sep 4, 2023

شكرا

创建者 Saif

•

Sep 4, 2023

شكرا

创建者 Yousef A A

•

Aug 31, 2023

شكرا