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学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈

4.8
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1,855 个评分

课程概述

Launch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and empathy skills. Get job-ready for roles like Customer Service Specialist, Help Desk Agent, and Support Associate through interactive training and real-world simulations. You’ll Learn How To: • Communicate with clarity and empathy • Resolve customer issues using structured methods • Apply service standards and use ticketing systems • Navigate call flows and CRM tools • Demonstrate traits that drive success Course Features: • Beginner-friendly • Interactive modules • Covers both soft skills and technical tools • Final review to demonstrate mastery • Realistic customer interaction scenarios Who Should Enroll? • Job seekers and career switchers • Students and recent grads • Professionals improving communication and empathy • Anyone preparing for support roles Recommended Background: • No prior experience needed • Basic computer literacy • Interest in customer-facing work Ready to get started? Enroll now and build the confidence to succeed!...

热门审阅

MK

Jul 23, 2019

These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.

TP

Aug 12, 2020

Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.

筛选依据：

401 - Customer Service Fundamentals 的 425 个评论（共 541 个）

创建者 Adanma J

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May 17, 2023

interesting

创建者 JEFFREY L

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Jun 28, 2022

Good course

创建者 Rachapalli B K

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Apr 20, 2022

Very useful

创建者 Huzaifa S K

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Aug 13, 2019

Awesome!!!!

创建者 Edwin M

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May 15, 2024

so helpful

创建者 hannatu s

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Apr 19, 2024

very good

创建者 zama z

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Apr 25, 2023

I loved it

创建者 Sachintha K

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Mar 30, 2023

Thank You!

创建者 Francisca A

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Jun 28, 2022

insightful

创建者 Wafa A A A

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Aug 18, 2021

thank you

创建者 naeema a

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Aug 31, 2023

THANK YOU

创建者 KHALIFA M A A

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Aug 21, 2023

Excellent

创建者 ElHabib A

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Aug 3, 2023

thank you

创建者 Harim E

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Jun 19, 2023

EXCELLENT

创建者 opeyemi o

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Feb 27, 2023

TOP NOTCH

创建者 Miguel M

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Dec 4, 2022

Excellent

创建者 Mohamed M K

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May 24, 2022

very good

创建者 oge o

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May 9, 2022

The best.

创建者 lucynda C

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May 1, 2022

Excellent

创建者 Maikel M

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Mar 14, 2022

excelente

创建者 Paulo F

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May 5, 2021

very good

创建者 jisclaudicia R

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Sep 15, 2020

very good

创建者 MUHAMMED S C

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Aug 29, 2020

Thank you

创建者 Hindumathi

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Jul 7, 2020

Very prof

创建者 Hamad M S A

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Sep 4, 2023

شكرا لكم