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学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈

4.8
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1,855 个评分

课程概述

Launch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and empathy skills. Get job-ready for roles like Customer Service Specialist, Help Desk Agent, and Support Associate through interactive training and real-world simulations. You’ll Learn How To: • Communicate with clarity and empathy • Resolve customer issues using structured methods • Apply service standards and use ticketing systems • Navigate call flows and CRM tools • Demonstrate traits that drive success Course Features: • Beginner-friendly • Interactive modules • Covers both soft skills and technical tools • Final review to demonstrate mastery • Realistic customer interaction scenarios Who Should Enroll? • Job seekers and career switchers • Students and recent grads • Professionals improving communication and empathy • Anyone preparing for support roles Recommended Background: • No prior experience needed • Basic computer literacy • Interest in customer-facing work Ready to get started? Enroll now and build the confidence to succeed!...

热门审阅

MK

Jul 23, 2019

These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.

TP

Aug 12, 2020

Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.

筛选依据：

301 - Customer Service Fundamentals 的 325 个评论（共 541 个）

创建者 Shushanik G

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Apr 25, 2020

Great course to achieve new skills

创建者 Leon R C P

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Jan 18, 2020

Excelente curso, muy recomendable.

创建者 Olga B

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Jul 23, 2023

Very interactive and informative.

创建者 Rizwan A

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Apr 16, 2023

really helpful in this profession

创建者 Olusola

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Mar 31, 2020

The best online course i ever had

创建者 Chizi A

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Jun 17, 2022

the course was very interesting

创建者 panagiotis m

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May 27, 2019

It was a very informative course

创建者 Nibret A

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Dec 7, 2022

It was a great course

Thank you!

创建者 Chinonye t

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May 29, 2022

I will recommend this to anyone

创建者 Carlos L

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Aug 23, 2021

enjoyed learning something new.

创建者 Hossana U

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Aug 2, 2023

Great course I've learned alot

创建者 Nurjahan “

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Apr 13, 2023

Good,easy and understandable

创建者 Chantelle C

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Mar 26, 2022

It was a well informed lesson.

创建者 Stephanie G

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Jan 3, 2021

This course was very helpful !

创建者 Aikee P A

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Aug 31, 2020

Such a big help! I learn a lot

创建者 Arbish K

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Feb 24, 2020

this is one of the best course

创建者 Promise I U

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Mar 25, 2023

Detailed and knowledge packed

创建者 Shwetha T

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Mar 7, 2023

eexceexcellent llent learning

创建者 Adedipe R

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Dec 29, 2022

the instructors are the best.

创建者 ojerinde i

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Aug 21, 2022

the course is really helpful

创建者 Victorine O

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Apr 7, 2022

awesome course worth learning

创建者 Peace A

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Aug 15, 2022

so educating and informative