Learn how consumers think, learn, and make purchasing decisions using consumer psychology, persuasion techniques, and behavioral analysis. This course provides practical skills in consumer learning, attitude formation, communication strategies, and social and cultural behavior analysis for modern marketing environments.
The course begins with the foundations of consumer learning, helping learners understand how individuals acquire knowledge, form associations, and build brand relationships through behavioral and cognitive learning processes. Learners will explore how experiences and perceptions shape consumer behavior over time.
As the course progresses, learners examine attitude formation, attitude change, and decision psychology. The course explains how psychological models influence consumer choices and how marketers apply persuasion strategies to shape customer preferences and responses.
Advanced modules focus on communication and persuasion strategies, including message design, source credibility, and marketing communication processes that influence buying behavior. Learners will also explore how family dynamics, socialization, social class, and cultural influences impact consumer decisions across different market contexts.
What makes this course unique is its integrated approach that combines consumer psychology, behavioral science, communication strategy, and cultural analysis into one practical learning experience. By the end of the course, learners will be able to confidently analyze consumer behavior, apply persuasive marketing strategies, interpret social and cultural influences, and make informed marketing and branding decisions in real-world business environments.
This module introduces the core principles of consumer learning, exploring how individuals acquire knowledge, form associations, and develop brand relationships through behavioral and cognitive processes.
涵盖的内容
8个视频4个作业
显示有关单元内容的信息
8个视频•总计76分钟
Consumer Learning•11分钟
Categories of Learning Theory•8分钟
Strategic Application of Classical Conditioning•12分钟
Instrumenal Conditioning•11分钟
Application of Instrumental Conditioning•8分钟
Brand Relations•6分钟
Cognitive Learning•8分钟
Models of Cognitive Learning•11分钟
4个作业•总计60分钟
Introduction to Consumer Learning•10分钟
Behavioral Conditioning in Action•10分钟
Cognitive Learning Basics•10分钟
Grraded - Foundations of Consumer Learning•30分钟
Attitudes & Decision Psychology
第 2 单元•小时 后完成
单元详情
This module examines how consumer attitudes are formed, structured, and changed, along with key psychological models that influence decision-making and persuasion.
涵盖的内容
8个视频4个作业
显示有关单元内容的信息
8个视频•总计57分钟
Consumer Attitude•8分钟
Tricomponent Attitude Model•6分钟
Multi-attribute Model•7分钟
Atitude Formation•9分钟
Strategies of Attitude Change•6分钟
Continuation of Strategies of Attitude Change•7分钟
Elaboration Likelihood Model•6分钟
Cognitive Dissonance Theory•7分钟
4个作业•总计60分钟
Understanding Consumer Attitudes•10分钟
Building and Changing Attitudes•10分钟
Advanced Persuasion Theories•10分钟
Graded - Attitudes & Decision Psychology•30分钟
Communication & Persuasion Strategies
第 3 单元•小时 后完成
单元详情
This module focuses on marketing communication processes, including message design, source credibility, and persuasive techniques that drive consumer response.
涵盖的内容
9个视频4个作业
显示有关单元内容的信息
9个视频•总计71分钟
Communicaion & Consumer Behavior•10分钟
Credibility & Dynamics of Informal Sources•10分钟
Strategic Marketing Application•5分钟
Credibility of Formal Sources•7分钟
Barriers to Communication•11分钟
Designing Persuasive Messages•9分钟
Advertising Apparels•5分钟
Message Effectiveness•6分钟
Message Attention & Interpretation•7分钟
4个作业•总计60分钟
Communication Foundations•10分钟
Source Credibility & Barriers•10分钟
Advertising & Message Effectiveness•10分钟
Graded - Communication & Persuasion Strategies•30分钟
Family & Social Influences
第 4 单元•小时 后完成
单元详情
This module explores how family dynamics, socialization processes, and social roles influence consumer behavior and decision-making patterns.
涵盖的内容
8个视频4个作业
显示有关单元内容的信息
8个视频•总计62分钟
The Family and Social Class•9分钟
Consumer Socialization of Children•8分钟
Socialization Process Model•6分钟
Other basic functions of the family•6分钟
Dynamics of decison making•10分钟
Role of children in family decison making•5分钟
Traditional Family Life Cycle•13分钟
Social Class•7分钟
4个作业•总计60分钟
Family Influence on Consumers•10分钟
Family Decision Dynamics•10分钟
Family Life Cycle & Class Basics•10分钟
Graded - Family & Social Influences•30分钟
Social Class & Cultural Impact
第 5 单元•小时 后完成
单元详情
This module examines the influence of social class and cultural factors on consumer behavior, highlighting segmentation strategies and cross-cultural marketing implications.
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