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返回到 Brand Management: Aligning Business, Brand and Behaviour

学生对 University of London 提供的 Brand Management: Aligning Business, Brand and Behaviour 的评价和反馈

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7,780 个评分

课程概述

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

热门审阅

RA

Aug 24, 2019

Thanks a ton to professor Nader Tavassoli for such a great MOOC. It is really going to make a profound impact on the way we design and deliver the brand experience as a whole for the people around.

CD

Nov 2, 2020

I enjoyed the course because it is very practical and entertaining. I am very disappointed that some people do not take it seriously as I encounter a good number of plagiarism in the assignments.

筛选依据：

2426 - Brand Management: Aligning Business, Brand and Behaviour 的 2450 个评论（共 2,778 个）

创建者 MINHAZUL A

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Nov 23, 2020

Excellent

创建者 vinay p

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Sep 28, 2020

very good

创建者 loana d

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Sep 5, 2020

excellent

创建者 Adiel Z

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Aug 2, 2020

thank you

创建者 TOLULOPE O

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Jul 26, 2020

Excellent

创建者 anisha j

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Jul 7, 2020

Wonderful

创建者 Ronald M

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Jul 6, 2020

Excellent

创建者 Miguel Á C

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Jun 29, 2020

Excelente

创建者 Sudhanshu K

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Jun 8, 2020

full Hard

创建者 Kunal s

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Jun 6, 2020

Nice apps

创建者 刘畅

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Dec 18, 2019

excellent

创建者 BALAKUMAR

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May 6, 2019

Good one!

创建者 Quach V A

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May 2, 2024

the best

创建者 Raissa M

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Feb 19, 2024

Incrivel

创建者 Gareth o

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Dec 3, 2023

Amazing!

创建者 Nathan R

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Feb 14, 2023

Amazing!

创建者 Andressa F S

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Jul 14, 2022

Perfect!

创建者 Jacqueline H

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Jun 8, 2022

Love it!

创建者 Dhruv S

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Apr 27, 2022

too good

创建者 Maria V R

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Sep 20, 2021

I loved!

创建者 sheila a

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Jul 18, 2021

thankyou

创建者 Cesar m

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Feb 16, 2021

Engaging

创建者 Leandro A

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Jan 6, 2021

AMAZING!

创建者 Joel D B C

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Jul 4, 2020

5 stars