In Course 4 of the Google Project Management Certificate program, you will delve into the execution and closing phases of the project life cycle. You will learn what aspects of a project to track and how to track them. You will also learn how to effectively manage and communicate changes, dependencies, and risks. As you explore quality management, you will learn how to measure customer satisfaction and implement continuous improvement and process improvement techniques. Next, you will examine how to prioritize data, how to use data to inform your decision-making, and how to effectively present that data. Then, you will strengthen your leadership skills as you study the stages of team development and how to manage team dynamics. After that, you will discover tools that provide effective project team communication, how to organize and facilitate meetings, and how to effectively communicate project status updates. Finally, you will examine the steps of the project closing process and how to create and share project closing documentation. Current Google project managers will continue to instruct you in how to accomplish all of these tasks, describing the right tools and resources for the job at hand.
Learners who complete this program should be equipped to apply for introductory-level jobs as project managers. No previous experience is necessary.
By the end of this course, you will be able to:
- Identify what aspects of a project to track and compare different tracking methods.
- Discuss how to effectively manage and communicate changes, dependencies, and risks.
- Explain the key quality management concepts of quality standards, quality planning, quality assurance, and quality control.
- Describe how to create continuous improvement and process improvement and how to measure customer satisfaction.
- Explain the purpose of a retrospective and describe how to conduct one.
- Demonstrate how to prioritize and analyze data and how to communicate a project’s data-informed story.
- Identify tools that provide effective project team communication and explore best practices for communicating project status updates.
- Describe the steps of the closing process for stakeholders, the project team, and project managers.
- Explore best practices for leverage generative AI tools for communication.
You will learn how the course is structured, what aspects of a project to track, and how to track them. You will also learn how to effectively manage changes, dependencies, and risks and how to communicate critical risks to stakeholders.
涵盖的内容
12个视频8篇阅读材料7个作业1个插件
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12个视频•总计44分钟
Introduction to Course 4•3分钟
The importance of tracking•3分钟
Common items to track•2分钟
Different tracking methods•6分钟
Belinda: tracking and managing a budget•3分钟
Pranjal: Managing multiple tracks•2分钟
Why risks and changes occur•7分钟
Identifying and tracking dependencies•5分钟
Techniques to help manage risks•4分钟
Escalating issues•4分钟
Communicating changes to the team•4分钟
Wrap-up•1分钟
8篇阅读材料•总计44分钟
Course 4 overview•4分钟
Helpful resources to get started•8分钟
Choose the right tracking method for your project•4分钟
Project status reports•8分钟
Activity Exemplar: Build and explain a project status report•4分钟
Case study: Using risk management tools•8分钟
Activity Exemplar: Put together a ROAM analysis•4分钟
Writing an effective escalation email•4分钟
7个作业•总计356分钟
Module 1 Challenge•55分钟
Activity: Build and explain a project status report•30分钟
Use AI to write a project status update•45分钟
Test your knowledge: Project tracking •8分钟
Test your knowledge: Dependencies •8分钟
Activity: Put together a ROAM analysis•30分钟
Activity: Create an escalation email•180分钟
1个插件•总计10分钟
Explore: Project Plant Pals: Execution and closing•10分钟
Quality management and continuous improvement
第 2 单元•小时 后完成
单元详情
You will learn how to manage quality using various techniques. You will learn how to effectively communicate with customers and different ways to measure customer satisfaction. You will also explore continuous improvement and process improvement techniques and how to conduct a retrospective during the project to improve processes.
涵盖的内容
14个视频3篇阅读材料5个作业2个插件
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14个视频•总计56分钟
Introduction: Quality management and continuous improvement•1分钟
Key quality management concepts•7分钟
Fostering customer relationships with communication skills•6分钟
Measuring customer satisfaction•5分钟
Ensuring accessibility during feedback collection•3分钟
Sue: The importance of understanding customer needs•3分钟
Continuous improvement and process improvement•3分钟
Data-driven improvement frameworks•4分钟
Differentiating projects from programs•5分钟
Jacob: Cultivating a continuous improvement mindset•3分钟
The purpose of a retrospective•6分钟
Conducting a retrospective•5分钟
Gernot: Using retrospectives to get back on track•3分钟
Wrap-up•1分钟
3篇阅读材料•总计24分钟
Recap: Quality management concepts•8分钟
User acceptance testing: Goals, best practices, and management•8分钟
Retrospective Template•8分钟
5个作业•总计86分钟
Module 2 Challenge•50分钟
Test your knowledge: Quality management•8分钟
Test your knowledge: Compile feedback to measure satisfaction•10分钟
Test your knowledge: Continuous improvement•10分钟
Test your knowledge: Retrospectives•8分钟
2个插件•总计40分钟
Identify: Project, program, or portfolio•30分钟
Explore: The steps of a retrospective•10分钟
Data-informed decision-making
第 3 单元•小时 后完成
单元详情
You will learn the value of gathering data, how to prioritize data to meet project needs, and how to use data to inform your decision-making. You will also learn how to explain your project data to stakeholders and team members using effective visuals and presentation techniques.
涵盖的内容
10个视频6篇阅读材料4个作业1个插件
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10个视频•总计43分钟
Introduction: Data-informed decision-making•2分钟
The value of data•3分钟
Common types of project data•5分钟
Discerning important data•5分钟
Using data analysis to inform decisions•4分钟
Presenting data to tell a project's story•6分钟
Data visualization tools•6分钟
Effective presentation techniques•5分钟
Making presentations accessible•6分钟
Wrap-up•1分钟
6篇阅读材料•总计44分钟
Common data metrics for project management•8分钟
Data ethics considerations•8分钟
The six steps of data analysis•8分钟
Different ways to visualize data•8分钟
Preparing an effective presentation•8分钟
Activity Exemplar: Create a presentation •4分钟
4个作业•总计106分钟
Module 3 Challenge•60分钟
Test your knowledge: Prioritizing and analyzing data•8分钟
Test your knowledge: Presenting and visualizing data•8分钟
Activity: Create a presentation •30分钟
1个插件•总计10分钟
Review: Common types of data•10分钟
Leadership and influencing skills
第 4 单元•小时 后完成
单元详情
You will learn the factors that influence team effectiveness, the stages of team development, and how to manage team dynamics. You will discover how to create an ethical and inclusive environment in which high-functioning teams work together to achieve project goals. You will also explore how to use different techniques and sources of power to influence others.
涵盖的内容
12个视频3篇阅读材料5个作业
显示有关单元内容的信息
12个视频•总计50分钟
Introduction: Leadership and influencing skills•1分钟
The necessity of project teamwork•4分钟
The factors that impact team effectiveness•6分钟
Leading high-functioning teams•7分钟
Emilio: Learning to lead•2分钟
Team development and managing team dynamics•6分钟
Rowena: Delegating the details•3分钟
Ethical and inclusive leadership•5分钟
Steps to effective influencing•6分钟
Using sources of power to influence•6分钟
Chris: Influencing others by demonstrating project impact•3分钟
Wrap-up•1分钟
3篇阅读材料•总计24分钟
Providing “air cover” to your team•8分钟
A framework for ethical decision-making•8分钟
Creating an effective influencing statement•8分钟
5个作业•总计104分钟
Module 4 Challenge•50分钟
Test your knowledge: Effective teams•10分钟
Test your knowledge: Managing team development and dynamics•10分钟
Reflection: Effective influencing•17分钟
Reflection: Positive influence statements•17分钟
Effective project communication
第 5 单元•小时 后完成
单元详情
You will learn what tools provide effective project team communication, how to organize and facilitate meetings to ensure project success, and how to effectively communicate project status updates to project stakeholders and team members.
涵盖的内容
7个视频3篇阅读材料4个作业1个插件
显示有关单元内容的信息
7个视频•总计28分钟
Introduction: Effective project communication•0分钟
Communicating in different ways•3分钟
Common communication tools •6分钟
How to organize effective meetings•8分钟
Common types of project meetings•8分钟
Execute your meetings more efficiently with AI•2分钟
Wrap-up•1分钟
3篇阅读材料•总计24分钟
Principles of effective email writing•8分钟
Facilitating inclusive and accessible meetings•8分钟
Checklist for productive meetings•8分钟
4个作业•总计246分钟
Module 5 Challenge •50分钟
Test your knowledge: Project communication•8分钟
Test your knowledge: Effective meetings•8分钟
Activity: Plan a meeting and inform the team•180分钟
1个插件•总计30分钟
Identify: Types of project meetings•30分钟
Closing a project
第 6 单元•小时 后完成
单元详情
You will learn how to determine when a project is finished and why closing a project is important. You will examine the steps of the closing process and how to create and share project closing documentation.
涵盖的内容
7个视频6篇阅读材料3个作业1个插件
显示有关单元内容的信息
7个视频•总计26分钟
Introduction: Closing a project•1分钟
The importance of project closure•5分钟
The closing process for clients and stakeholders•7分钟
The closing process for the team •4分钟
Sarah: Why I love retrospectives•2分钟
The closing process for the project manager•4分钟
Course wrap-up•2分钟
6篇阅读材料•总计28分钟
Case study: The impact of skipping project closure steps•8分钟
Demonstrating project impact to stakeholders•8分钟
Activity Exemplar: Create a project closeout report•4分钟
Grow with Google is an initiative that draws on Google's decades-long history of building products, platforms, and services that help people and businesses grow. We aim to help everyone – those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
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自 2020开始学习的学生
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学生评论
4.8
10,142 条评论
5 stars
86.45%
4 stars
11.02%
3 stars
1.56%
2 stars
0.47%
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K
KP
5·
已于 Apr 22, 2026审阅
This section of the project management course gave detailed instructions to run the project from the initial opening to the final closing. It was very thorough, and the instructor was wonderful.
O
OF
5·
已于 Mar 16, 2023审阅
This was quite an insightful chapter. The resource personnel was clear and was able to educate me and pique my interest to study more. Well done and thanks so much for putting this together
G
GL
4·
已于 Mar 23, 2021审阅
Overall very helpful. The project charter overview and exercises were comprehensive and useful. The sequence and depth of content related to project management tools should be expanded.
A project manager is someone who helps manage projects for organizations in an orderly and efficient fashion. Project managers oversee plans, budgets, and resources, and they use data to make well-informed decisions. Companies rely on project managers to build workflow processes, launch new projects, and deliver cost savings.
Why start a career in project management?
Project managers are in high demand. In fact, a study by the Project Management Institute found that, by the year 2027, employers will need 87.7 million people to fill project management-related roles. As the workplace continues to grow and evolve, project managers serve as a pivotal piece of an organization’s ability to adapt and remain agile.
Project managers are natural problem-solvers. In addition to setting the plan and guiding teammates through the project, they are tasked with managing changes and risks. Each day is dynamic and different for a project manager because they are at the center of the project, building relationships, prioritizing tasks, and delivering results! Using various tools and templates, as well as a unique skill set, the project manager brings order to chaos.
Which jobs will this certificate help me prepare for?
One of the most exciting parts about joining the field of project management is the large number of job opportunities available. In fact, the Project Management Institute estimates that employers will need to fill nearly 2.2 million new project-oriented roles each year through 2027.
The Google Project Management Certificate helps you develop essential project management skill sets and business acumen. By learning and practicing the project management approaches included in this program, you’ll prepare yourself for introductory-level project manager roles across a variety of industries. Some common titles include Program Manager, Junior Project Manager, Project Coordinator, Scrum Master, and more. Project management is a skill that lends itself to many different types of roles in numerous industries with many opportunities for career growth.
What tools and platforms are taught in the curriculum?
Spreadsheets (e.g., Google Sheets, Microsoft Excel, etc.), word processing applications (e.g., Google Docs, Microsoft Word, etc.), and presentation applications (e.g., Google Slides, Microsoft PowerPoint, Keynote, etc.) will be used. Additionally, learners will have the option to use Asana and to learn about other common work management tools, including generative AI.
Do I need to take the course in a certain order?
We highly recommend completing the courses in the order presented because the content in each course builds on information from earlier lessons. This is the fourth of six courses in the Google Project Management Certificate.
Will completing this certificate help prepare me for Project Management Institute certifications?
Google is an approved member of theProject Management Institute’sAuthorized Training Partner Program, which ensures practitioners have access to consistent and high-quality training experiences. Those who complete the Google Project Management Certificate will qualify for over 100 hours of project management education that apply directly to requirements for globally-recognized PMI credentials, like the Certified Associate in Project Management (CAPM)® certification.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.