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Il y a 4 modules dans ce cours
Driving meaningful change requires healthcare leaders who can identify the key decisions necessary to turn these goals into reality. “Healthcare Quality Improvement and Decision-Making” gives you the tools to develop quality improvement initiatives and drive a culture of safety and high reliability in healthcare organizations. You'll master key concepts around quality improvement and learn to think decisively about developments within your organization, team, and healthcare more broadly. Additional key concepts include a culture of safety, where you will dive into key methodologies to ensure that, as a leader, you are developing a welcoming and innovative environment. The course features a range of activities designed to help you apply your learning, including creating project charters, analyzing errors in a healthcare case study, exploring the most efficient project management methods, and conducting a plan-do-study-act analysis. Through applied learning, case study application, and culture of safety learning, you'll sharpen your ability to question, plan, and improve quality effectively in the healthcare sector.
This is the third course in “Leadership for Healthcare Professionals” Specialization, a course series designed to help professionals in all healthcare roles sharpen their leadership skills and advance their careers.
Welcome to the Healthcare Quality Improvement and Decision-Making course and to Module 1 on the Key Quality Improvement Theories and Practices! We start our course by learning about the concept of Quality Improvement (QI). This is a crucial concept for healthcare delivery as it focuses on enhancing the effectiveness, safety, and patient-centeredness of care while maximizing resource use and ensuring better outcomes of care. Let’s get started!
Inclus
5 vidéos8 lectures2 devoirs1 élément d'application2 sujets de discussion
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5 vidéos•Total 41 minutes
Welcome to Course 3: Healthcare Quality Improvement and Decision-Making•2 minutes
Quality Improvement Theories•10 minutes
Best Practices of Continuous Quality Improvement (Part 1): Patient-Centered Care & Protocols•7 minutes
Best Practices of Continuous Quality Improvement (Part 2): Data & Teams•9 minutes
Best Practices of Continuous Quality Improvement (Part 3): Healthcare Benchmarking •13 minutes
8 lectures•Total 71 minutes
Course Syllabus•10 minutes
Pre-Course Survey•3 minutes
A Brief History of Quality Improvement in Healthcare•15 minutes
Learning about Quality Improvement•15 minutes
Introduction to Module 1 Assignment: PDSA Analysis•10 minutes
Introduction to the Gamut Gallery•3 minutes
PDSA Cycle for Reducing Emergency Department Ambulance Diversion•10 minutes
Module 1 Optional Readings & Resources•5 minutes
2 devoirs•Total 16 minutes
Module 1 Assignment Check•1 minute
Knowledge Check: Quality Improvement in Healthcare•15 minutes
Welcome to Module 2! In this module, we will learn about quality science decision-making tools. These are essential tools for improving quality and efficiency in healthcare. We will focus on learning how to use these tools to systematically analyze, evaluate, and enhance processes, performance, and healthcare outcomes. Let’s get started!
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2 vidéos•Total 14 minutes
The Impact of Quality Science Decision-Making Tools•4 minutes
Quality Science Decision-Making Tools in Practice•10 minutes
5 lectures•Total 65 minutes
Commonly Used Decision-Making Tools•15 minutes
Additional Tools in Quality Science Decision-Making•15 minutes
Quality Science Decision-Making Tools in Practice: Lean Six Sigma•20 minutes
Simulation Learning about Lean and Six-Sigma•10 minutes
Module 2 Optional Readings & Resources•5 minutes
2 devoirs•Total 45 minutes
Module 2 Quiz: Key Quality Improvement Theories and Practices•30 minutes
Knowledge Check: The Importance of Quality Science Decision-Making Tools•15 minutes
1 élément d'application•Total 30 minutes
Share Your Work with the Class•30 minutes
Culture of Safety in Healthcare
Module 3•3 heures à terminer
Détails du module
Welcome to Module 3! Creating a culture of safety within a healthcare organization is an essential foundation for the delivery of safe and high-quality care for both patients and healthcare staff. In this module, we will learn about high-reliability organizations, how they function, and what tools and resources they deploy to ensure continuous safety for those they service. Let’s get started!
Inclus
5 vidéos8 lectures2 devoirs1 élément d'application1 sujet de discussion
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5 vidéos•Total 54 minutes
High-Reliability Organizations: Definition, Characteristics and Historical Evolution•17 minutes
Project Management at a High Level•10 minutes
Components & Assessments of Safety Culture•10 minutes
Types of Errors in Healthcare•12 minutes
Root Cause Analysis•5 minutes
8 lectures•Total 77 minutes
Advanced Concepts in Safety Culture Science•7 minutes
Safety Science in Healthcare•15 minutes
Analyzing Errors: The Lewis Blackman Case•5 minutes
Lewis Blackman’s History of Care and Treatment•10 minutes
Errors That Led to Lewis Blackman’s Death Using a Cause and Effect Diagram•15 minutes
Introduction to Module 3 Assignment: Project Charter for High-Reliability Organizations•10 minutes
Review Project Charter for High-Reliability Organizations•10 minutes
Module 3 Optional Readings & Resources•5 minutes
2 devoirs•Total 16 minutes
Module 3 Assignment Check•1 minute
Knowledge Check: Safety Culture in Healthcare•15 minutes
1 élément d'application•Total 45 minutes
Submit Module 3 Assignment: Project Charter for High-Reliability Organizations•45 minutes
1 sujet de discussion•Total 15 minutes
Tell Us, What Do You Think?•15 minutes
Building a Culture of Safety
Module 4•3 heures à terminer
Détails du module
Welcome to Module 4, our last module of the course! We will conclude our learning journey in this course by learning about safety systems and improvement strategies, communication, and teamwork, and their role in building a culture of safety within healthcare organizations. We will also start developing skills in using data and technology to assess and prevent safety incidents. Let’s get started!
Inclus
5 vidéos4 lectures3 devoirs2 sujets de discussion
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5 vidéos•Total 47 minutes
Overview of Safety Systems & Evaluation Methods•17 minutes
Building a Culture of Safety: Team Dynamics & Communication•15 minutes
Collecting & Analyzing Data to Build a Culture of Safety•9 minutes
The Role of Technology Tools in Building a Culture of Safety•5 minutes
Course Wrap-Up•2 minutes
4 lectures•Total 32 minutes
Communication and Teamwork to Build a Culture of Safety•15 minutes
Module 4 Optional Readings & Resources•5 minutes
Post-Course Survey•10 minutes
Keep Learning with Michigan Online•2 minutes
3 devoirs•Total 40 minutes
Module 4 Quiz: Building a Culture of Safety•10 minutes
Knowledge Check: Safety Systems and Improvement Strategies•15 minutes
Knowledge Check: Communication and Teamwork•15 minutes
2 sujets de discussion•Total 35 minutes
Pause & Reflect: The Role of Communication and Teamwork in Building a Culture of Safety•20 minutes
Tell Us, What Do You Think?•15 minutes
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