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Apprenez de nouveaux concepts auprès d'experts du secteur
Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable
Il y a 6 modules dans ce cours
This course equips you to handle challenging situations with confidence while adapting your supervision approach to modern team environments. You’ll learn how to address underperformance, manage conflict and make fair, consistent decisions. In addition, you’ll explore how to supervise remote, hybrid and frontline teams effectively, using practical routines, tools and processes that support engagement, compliance and sustained performance.
In this module, you’ll learn how to apply inclusive approaches to managing and supporting diverse teams. You’ll explore how to create fair opportunities, reinforce inclusive behaviours and support team development. Through practical approaches, you’ll strengthen inclusion, improve engagement and build stronger teams.
Inclus
7 vidéos3 lectures2 devoirs
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7 vidéos•Total 39 minutes
Introduction•6 minutes
Building An Inclusive Talent Pipeline•6 minutes
Inclusive Job Descriptions And Requirements•6 minutes
Interviewing Techniques For Diversity•5 minutes
Retention Strategies For Diverse Talent•6 minutes
Future Trends in Diversity And Inclusivity And Talent Acquisition•6 minutes
Conclusion•4 minutes
3 lectures•Total 30 minutes
Lesson Descriptions: Inclusive Team Practices•10 minutes
Worksheet: Inclusive Team Practices•10 minutes
Project: Communication Skills In Action - A Leadership Scenario •10 minutes
2 devoirs•Total 60 minutes
Inclusive Practices Knowledge Check•30 minutes
Applying Inclusive Practices•30 minutes
Diversity And Inclusion: Deploy Specialist Training To Boost Employee Engagement And Development
Module 2•2 heures à terminer
Détails du module
In this module, you’ll learn how to strengthen engagement and development through inclusive practices. You’ll explore how to support participation, provide development opportunities and encourage growth. Through practical approaches, you’ll strengthen engagement, improve retention and support long-term performance.
Inclus
7 vidéos3 lectures2 devoirs
Afficher les informations sur le contenu du module
7 vidéos•Total 43 minutes
Introduction To Diversity And Inclusion In Employee Training•6 minutes
Legal And Ethical Considerations•7 minutes
Diversity And Inclusion Metrics And Measurement•6 minutes
Global Perspectives On Diversity And Inclusion•9 minutes
Community Engagement And Social Responsibility•6 minutes
Case Studies And Best Practices•6 minutes
Conclusion•3 minutes
3 lectures•Total 30 minutes
Lesson Descriptions: Engagement And Development•10 minutes
Worksheet: Engagement And Development•10 minutes
Project: Diversity And Inclusion Training Design Challenge•10 minutes
2 devoirs•Total 60 minutes
Engagement And Development Knowledge Check•30 minutes
Applying Engagement Strategies•30 minutes
Diversity And Inclusion: Adopt Strategic Management Principles To Foster An Inclusive Culture
Module 3•2 heures à terminer
Détails du module
In this module, you’ll learn how to improve fairness and inclusion in supervision. You’ll explore how to recognise bias, apply inclusive practices and support diverse teams effectively. Through practical approaches, you’ll strengthen fairness, improve engagement and build trust.
Inclus
7 vidéos3 lectures2 devoirs
Afficher les informations sur le contenu du module
7 vidéos•Total 40 minutes
Foundations Of Diversity And Inclusion•7 minutes
Strategic Planning For Diversity And Inclusion•6 minutes
Cultural Competence And Awareness•7 minutes
Inclusive Leadership•6 minutes
Diversity Recruitment And Talent Management•5 minutes
Employee Resource Groups And Affinity Networks•5 minutes
Conclusion•3 minutes
3 lectures•Total 30 minutes
Lesson Descriptions: Bias, Fairness And Inclusion•10 minutes
Worksheet: Bias, Fairness And Inclusion•10 minutes
Project: Develop A Diversity And Inclusion Strategic Framework•10 minutes
2 devoirs•Total 60 minutes
Bias, Fairness And Inclusion Knowledge Check•30 minutes
Applying Inclusive Supervision•30 minutes
Diversity And Inclusion: Master Inclusive Leadership Fundamentals To Lead Diverse Teams
Module 4•2 heures à terminer
Détails du module
In this module, you’ll learn how to create psychologically safe environments that support performance and wellbeing. You’ll explore how to encourage openness, respond to concerns and build trust within your team. Through practical approaches, you’ll strengthen engagement, improve communication and support team wellbeing.
Inclus
7 vidéos3 lectures2 devoirs
Afficher les informations sur le contenu du module
7 vidéos•Total 47 minutes
Foundations Of Inclusive Leadership: Understanding Diversity And Inclusion•9 minutes
Cultural Competence In Leadership•8 minutes
Cultural Intelligence•4 minutes
Leading Inclusive Teams•8 minutes
Inclusive Leadership In A Global Context•7 minutes
Resilient Inclusive Leadership•6 minutes
Conclusion•4 minutes
3 lectures•Total 30 minutes
Lesson Descriptions: Inclusive Leadership And Psychological Safety•10 minutes
Worksheet: Inclusive Leadership And Team Culture•10 minutes
Project: Develop An Inclusive Leadership Strategy Plan•10 minutes
Team Leadership: Build Cohesive Hybrid And Remote Teams To Increase Productivity And Engagement
Module 5•2 heures à terminer
Détails du module
In this module, you’ll learn how to supervise remote and hybrid teams effectively. You’ll explore how to maintain communication, manage performance and ensure alignment across distributed teams. Through practical approaches, you’ll strengthen engagement, improve consistency and support team performance.
Inclus
15 vidéos3 lectures2 devoirs
Afficher les informations sur le contenu du module
15 vidéos•Total 57 minutes
Introduction•5 minutes
Hybrid Versus Fully Remote Teams•5 minutes
Communication Protocols In Hybrid Teams•4 minutes
Training For Hybrid Teams•4 minutes
Reducing Costs With Hybrid Teams•3 minutes
Resource Management•4 minutes
The Neuroscience Of Social Isolation•5 minutes
Mental Health Needs•4 minutes
How To Encourage Workers Back To The Office Part-Time•3 minutes
Culture, Performance And Profit•4 minutes
Employee Engagement•3 minutes
Personality Types Best Suited To Hybrid Working•4 minutes
Trust – A Case Study•3 minutes
Hybrid Team Dynamics•3 minutes
Conclusion•2 minutes
3 lectures•Total 30 minutes
Lesson Descriptions: Leading Hybrid And Remote Teams Effectively•10 minutes
Worksheet: Hybrid And Remote Team Leadership•10 minutes
Project: Building A Hybrid Team Communication Plan •10 minutes
2 devoirs•Total 60 minutes
Hybrid Team Leadership Knowledge Check•30 minutes
Applying Hybrid Team Leadership
•30 minutes
Mental Health: Promote Awareness In Teams To Build An Emotionally Intelligent Workforce
Module 6•2 heures à terminer
Détails du module
In this module, you’ll learn how to support team wellbeing while maintaining performance and professionalism. You’ll explore how to recognise challenges, respond appropriately and create a supportive environment. Through practical approaches, you’ll strengthen awareness, improve support and maintain team performance.
Inclus
7 vidéos3 lectures2 devoirs
Afficher les informations sur le contenu du module
7 vidéos•Total 50 minutes
Understanding Mental Health In The Workplace•10 minutes
Creating A Supportive Work Environment•8 minutes
Stress Management And Resilience Building•8 minutes
Work-Life Balance And Wellbeing•8 minutes
Training For Managers And Leaders•8 minutes
Community Resources And Employee Assistance Programs•7 minutes
Conclusion•3 minutes
3 lectures•Total 30 minutes
Lesson Descriptions: Mental Health Awareness And Team Wellbeing•10 minutes
Worksheet: Psychological Safety And Team Wellbeing•10 minutes
Project: Mental Health Awareness Action Plan For Your Organisation•10 minutes
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Pour quelles raisons les étudiants sur Coursera nous choisissent-ils pour leur carrière ?
Felipe M.
Étudiant(e) depuis 2018
’Pouvoir suivre des cours à mon rythme à été une expérience extraordinaire. Je peux apprendre chaque fois que mon emploi du temps me le permet et en fonction de mon humeur.’
Jennifer J.
Étudiant(e) depuis 2020
’J'ai directement appliqué les concepts et les compétences que j'ai appris de mes cours à un nouveau projet passionnant au travail.’
Larry W.
Étudiant(e) depuis 2021
’Lorsque j'ai besoin de cours sur des sujets que mon université ne propose pas, Coursera est l'un des meilleurs endroits où se rendre.’
Chaitanya A.
’Apprendre, ce n'est pas seulement s'améliorer dans son travail : c'est bien plus que cela. Coursera me permet d'apprendre sans limites.’
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