This module examines the processes of making decisions both big and small. It will look at the biases that every individual has and explorer ways to detect biases and minimize their impact on your decisions. We will explorer a couple different models for making classifying different types of decisions and following a structured process for making strategic decisions. With big decisions comes risk, you will learn how to evaluate the likelihood versus consequences to enable informed risk management choices.​

There is nothing more powerful in the workplace that its culture and changing culture can be one of the most difficult missions for leaders to undertake. In this module, Guest Speaker Brynn Watson will share her knowledge of Leading Change & the Power of Culture. Brynn retired in April of 2022 as Vice President of Enterprise Innovation & Digital Transformation for Lockheed Martin Corporation. We will then delve into strategies for changing culture by looking at a couple of ways to model and evaluate culture and culture change.​

This module explores conflict in the workplace. Effectively resolving conflict and mediating solutions that find a middle ground is an extremely valuable leadership skill. Learners will be introduced to strategies for engaging in crucial conversations and will hear how empathy can build trust and lead to a better outcome to a challenging situation.​

In this final module of "Accountability and Employee Engagement", learners will delve into how being an authentic leader can greatly enhance trust with their team. Key to being an authentic leader is making ethical decisions. A guest speaker, T.J. Hasty, shares his views on ethical decision making in business that were shaped by years of military service followed by years of experience in corporate legal assignments. For learners taking the course for credit, the module ends with a culminating peer- reviewed paper.​