Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

University of California, Davis
Compétences que vous acquerrez: Copywriting, Social Media Marketing, Content Marketing, Content Optimization, Writing and Editing, Selling Techniques, Driving engagement, Branding, Email Marketing, Marketing, Advertising Campaigns, Search Engine Optimization
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Facebook, Order Management, Order Fulfillment, Marketing, Order Processing, Product Marketing, Selling Techniques, Sales, Payment Processing, Payment Systems, Shipping and Receiving, E-Commerce, Social Media Marketing, Social Media
Débutant · Projet Guidé · Moins de 2 heures
Kennesaw State University
Compétences que vous acquerrez: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Revenue Management, Consumer Behaviour, Marketing Strategies
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Sales Enablement, Inside Sales, Salesforce, Sales Operations, Sales Prospecting, Lead Generation, Sales Process, Sales Strategy, Prospecting and Qualification, Business Software, Productivity Software, Social Media Marketing, Customer Engagement, Social Media, Demand Generation, LinkedIn, Workflow Management
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Style Guides, Logo Design, Marketing Design, Brand Strategy, Marketing Materials, Branding, Brand Marketing, Marketing Collateral, Brand Management, Graphic Design, Organizational Skills, Marketing, Media Strategy, File Management, Multimedia
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Financial Reporting, Generally Accepted Accounting Principles (GAAP), Financial Statements, Financial Statement Analysis, Financial Accounting, Balance Sheet, Income Statement, Cash Flows, Revenue Recognition, Inventory Accounting, Fixed Asset, Accounts Receivable, Credit Risk
Mixte · Cours · 1 à 4 semaines

The State University of New York
Compétences que vous acquerrez: Business Strategy, Training and Development, Training Programs, Lifelong Learning, Strategic Decision-Making, Professional Development, Personal Development, Performance Measurement, Needs Assessment, Dashboard, Self-Awareness, Benchmarking, Performance Metric, Willingness To Learn, Program Standards, Job Analysis, Portfolio Management, Gap Analysis, Information Management, Information Systems
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Analyse des données, IA générative, Intelligence artificielle, Analyse marketing, Traitement des données, Commerce électronique, Collecte de données, Stratégie commerciale, Indicateurs clés de performance (ICP), Analyse, Collecte des données, Google Analytics, Marketing basé sur les données, Analyse numérique, Présentation des données, Visualisation interactive des données
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Lean Six Sigma, Quality Monitoring, Kaizen Methodology, Quality Management Systems, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixte · Cours · 1 à 4 semaines

Logical Operations
Compétences que vous acquerrez: Time Management, Goal-Oriented, Productivity, Organizational Skills, Goal Setting, Prioritization, Planning, Delegation Skills, Multitasking, Personal Development, Resource Allocation, Negotiation, Scheduling, Strategic Prioritization, Self-Awareness, Decision Making, Benchmarking
Mixte · Cours · 1 à 3 mois

Automatic Data Processing, Inc. (ADP)
Compétences que vous acquerrez: Compensation Analysis, Compensation Management, Compensation Strategy, Compensation and Benefits, Benefits Administration, Labor Compliance, Regulatory Compliance, Labor Law, Communication Planning, Communication Strategies, Benchmarking, Equities
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Strategic Marketing, Marketing Strategies, Marketing Analytics, Data-Driven Marketing, Digital Marketing, Data Visualization, Conversion Funnel Analysis, Consumer Behaviour, Sales Strategy, Marketing, Performance marketing, Marketing Planning, Customer Analysis, Digital Analysis, Marketing Strategy and Techniques, Marketing Operations, Marketing Effectiveness, Data Strategy, Data-Driven Decision-Making, Data Visualization Software
Débutant · Spécialisation · 3 à 6 mois