Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Intel
Compétences que vous acquerrez: AI Enablement, Business Technologies, Complex Problem Solving, AI Product Strategy, Competitive Intelligence, Digital Transformation, Technology Strategies, Case Studies, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, B2B Sales
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Campagnes personnalisées, Analyse marketing, ChatGPT, Ingénierie rapide, Automatisation des courriels, Indicateurs clés de performance (ICP), HubSpot CRM, Gestion du flux de travail, Génération de leads, Intégrations AI, Marketing par courrier électronique, Tableau de bord, Automatisation du marketing, Ingénierie de requête, Logiciel de gestion de la relation client (CRM)
Intermédiaire · Projet Guidé · Moins de 2 heures

University of Colorado Boulder
Compétences que vous acquerrez: Financial Systems, Tax, General Finance, Payment Systems, Risk Mitigation, Payment Processing, Generally Accepted Accounting Principles (GAAP), Hedge Accounting, Intercompany Accounting, Accounting Systems, Financial Reporting, Management Accounting
Débutant · Cours · 1 à 3 mois

Universidad de Palermo
Compétences que vous acquerrez: Business Strategies, Business Strategy, Digital Analysis, Business Planning, Technology Strategies, Strategic Planning, Digital Transformation, Innovation, Organizational Strategy, Business Transformation, Business Modeling, Emerging Technologies, Business Analysis Tools, Customer Relationship Management
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Product Assortment, Customer Communications Management, Content Management Systems, Retail Management, Retail Store Operations, Payment Processing, Payment Systems, Merchant Services, E-Commerce, Web Content, Product Management, Shipping and Receiving, Sales Tax, Marketing, Account Management, System Configuration, Business
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Canva (Software), Teaching, Design, Marketing Collateral, Digital Design, Graphic Design, Business Marketing, Marketing Materials, Creative Design, Editing, Graphic and Visual Design Software, Marketing Design, User Accounts, Digital Assets, Marketing
Intermédiaire · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development
Débutant · Spécialisation · 3 à 6 mois

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Marketing Strategies, Marketing, Branding, Global Marketing, Social Media Marketing, Brand Management, Loyalty Programs, Digital Marketing, Strategic Partnership, Event Planning, Consumer Behaviour, E-Commerce, Business Modeling, Augmented Reality, Price Negotiation, Virtual Reality, Blockchain, Business Analysis, Data Analysis, Artificial Intelligence
Débutant · Spécialisation · 3 à 6 mois

UBITS
Compétences que vous acquerrez: Selling Techniques, Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Customer Relationship Management (CRM) Software, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Customer Analysis, Sales Management, Business Development, Emotional Intelligence, Accountability Frameworks, Market Research, Personal Development
Intermédiaire · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Presentations, Canva (Software), Sales Presentations, Sales Presentation, Data Visualization, Graphical Tools, Design, Graphic Design, Design Software
Intermédiaire · Projet Guidé · Moins de 2 heures
Kennesaw State University
Compétences que vous acquerrez: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Analysis, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Music Theory, Music, Musical Composition, Music Performance, Team Leadership, Performing Arts, Entrepreneurship, Event Management, Leadership, Initiative and Leadership, Booking (Sales), Professional Development, Professionalism, Goal Setting, Injury Prevention
Intermédiaire · Cours · 1 à 4 semaines