Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

University of Maryland, College Park
Compétences que vous acquerrez: Innovation, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Improvement, Product Management, Product Lining, Business Modeling, Product Strategy, Performance Metric, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Product Planning, Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Customer experience improvement
Débutant · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: AI Personalization, Business Logic, AI literacy, Application Development, Computational Logic, C# (Programming Language), Computer Programming, Program Development, Programming Principles, Data Store, Data Cleansing
Débutant · Cours · 1 à 4 semaines

University of California, Santa Barbara
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Financial Analysis, Accrual Accounting, Balance Sheet, Income Statement, Financial Reporting, Financial Accounting, Accounting, Depreciation, Fixed Asset, General Accounting, Expense Management, Operating Expense, Business Valuation, Asset Management
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Accounting Software, Ledgers (Accounting), Accounting and Finance Software, Accounting Records, Small Business Accounting, Accounting Systems, Balancing (Ledger/Billing), Payroll Processing, Financial Statements, Payroll Systems, Accounting, Financial Statement Analysis, Cash Handling, Bookkeeping, Payroll Administration, Financial Reporting, Financial Acumen, Payroll, Standard Accounting Practices, Payroll Reporting
Débutant · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Copywriting, Market Opportunities, Product Promotion, Promotional Strategies, Advertising, Search Engine Optimization, Online Advertising, Advertising Campaigns, Marketing, Digital Advertising, Podcasting, Content Creation, Keyword Research, Digital Publishing, Target Market, Brand Strategy, Branding
Mixte · Cours · 1 à 3 mois

Logical Operations
Compétences que vous acquerrez: Microsoft Visio, Process Flow Diagrams, Diagram Design, Workflow Management, Schematic Diagrams, Data Visualization, Process Mapping, Process Modeling, Network Planning And Design, Graphic and Visual Design Software, Visual Design, Graphic and Visual Design, Microsoft Office, Organizational Structure, Graphic Design, Branding
Mixte · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Strategic Partnership, Sales Strategy, Software As A Service, Sales, Proposal Writing, Proposal Development, Business Development, Return On Investment, Lead Generation, Value Propositions, Performance Analysis, Key Performance Indicators (KPIs), Revenue Management, Decision Making, Data-Driven Decision-Making, Scalability
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketing Automation, Conversion Funnel Analysis, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Relationship Management, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Analytics, Social Media Management, Data-Driven Marketing, Brand Management, Performance Measurement, Data Capture, Continuous Monitoring, Market Research
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Month End Closing, General Ledger, Financial Statements, General Accounting, Business Metrics, Bookkeeping, Accounting Software, Accounting, Financial Statement Analysis, Ledgers (Accounting), Financial Analysis, Financial Accounting, QuickBooks (Accounting Software), Excel Formulas, Financial Reporting, Income Statement, Variance Analysis, Accounting Records, Financial Forecasting, Financial Management
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Marketing Analytics, Data-Driven Marketing, Customer Analysis, Marketing Effectiveness, Customer Retention, Advanced Analytics, Marketing Strategies, Market Analysis, Sales Management, Customer Insights, Data-Driven Decision-Making, Customer experience improvement, Customer Service, Predictive Analytics, Consumer Behaviour, Case Studies, Predictive Modeling, R Programming, Performance Metric
Débutant · Cours · 1 à 4 semaines

The Expert Academy
Compétences que vous acquerrez: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Présentation des données, Indicateurs clés de performance (ICP), Analyse des performances, Données financières, Tableau de bord, Logiciel de tableur, Logiciel de visualisation de données, Analyse des données, Visualisation interactive des données, Création de tableaux de bord, Visualisation des données, Gestion de portefeuille, Logiciel Tableau, Narration des données, Récit de données
Débutant · Cours · 1 à 3 mois