Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: Invoicing, Billing & Invoicing, Accounting Records, Billing, Excel Formulas, Spreadsheet Software, Tax Compliance, Payment Processing and Collection, Tax Management, Microsoft Excel, Regulation and Legal Compliance, Sales Tax, Regulatory Requirements, Automation
Débutant · Cours · 1 à 4 semaines

LearnKartS
Compétences que vous acquerrez: Google Gemini, Google Ads, Digital Marketing Tools, Advertising Campaigns, Email Marketing, Marketing Automation, Online Advertising, Email Automation, Meta Ads Manager, Digital Marketing, Keyword Research, Marketing Analytics, Blogs, ChatGPT, Marketing Strategy and Techniques, Advertising, Content Marketing, Lead Generation, Copywriting, Facebook
Débutant · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Shipping and Receiving, Order Management, Product Automation, Reverse Logistics, Logistics Management, Retail Sales, Product Assortment, Order Fulfillment, Inventory Control, Automation, Supplier Management, Business Risk Management, Product Strategy, E-Commerce, AI Enablement, Profit and Loss (P&L) Management, Competitive Analysis
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Organizational Strategy, Business Strategy, Strategic Planning, Strategic Thinking, Management Information Systems, Strategic Leadership, Plan Execution, Strategic Decision-Making, Corporate Strategy, Sales Management, Sales Enablement, Sales Territory Management, Sales Strategy, Regional Sales, Performance Measurement, Revenue Management, Competitive Analysis, Decision Support Systems, Workforce Planning, Talent Acquisition
★ 4.9 (11) · Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis
Avancées · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Employee Surveys, Surveys, User Feedback, Security Awareness, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
★ 4.7 (43) · Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills
★ 4.3 (21) · Intermédiaire · Projet Guidé · Moins de 2 heures

Knowledge Accelerators
Compétences que vous acquerrez: Microsoft Copilot, Microsoft 365, Microsoft Office, Productivity Software, Email Automation, Workflow Management, Office Administration, Microsoft Outlook, Content Development and Management, Business Correspondence, Business Writing, Productivity, Business Communication
Débutant · Cours · 1 à 3 mois

John Wiley & Sons
Compétences que vous acquerrez: Strategic Partnership, Business Development, Growth Strategies, New Business Development, Loyalty Programs, Professional Networking, Conversion Funnel Analysis, Relationship Building, Business Relationship Management, Customer Relationship Building, Collaboration, Driving engagement, Customer Engagement, Cross-Functional Collaboration, Marketing, Business Solutions, Revenue Management, Business Planning, Business, Business Communication
Intermédiaire · Cours · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Expense Management, Accounting Software, Inventory Management, Small Business Accounting, Accounts Payable, Inventory Control, Accounting and Finance Software, Accounting Records, Payment Processing, Project Accounting, Invoicing, Payroll Processing, Vendor Management, Accounting, Cloud Security, Data Security, Order Processing, Purchasing
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: AI Enablement, Business Marketing, Sales Prospecting, Business Strategy, Prospecting and Qualification, Sales Process, Key Performance Indicators (KPIs), Brainstorming, AI Integrations, Business Communication, Business Technologies, Human Resources Management and Planning, Workforce Planning, Team Building, Expense Management, Cost Reduction, Internal Communications, Customer Support
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Ledgers (Accounting), Accounting Records, Payroll Reporting, Small Business Accounting, Accounting Systems, Payroll Processing, Billing & Invoicing, Payroll Administration, Accounts Payable, General Accounting, Standard Accounting Practices, Sales Tax
Débutant · Cours · 1 à 4 semaines