Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Compétences que vous acquerrez: Formules Excel, Gestion des données, Compétences organisationnelles, Analyse du processus, Données Validation des données, Saisie de données, Intégration de données, Analyse des Données, Logiciel de Feuille de Calcul, Soutien à la clientèle, Google Sheets, Niveau de service, Gestion des données des clients
Débutant · Projet Guidé · Moins de 2 heures
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Customer experience strategy (CX), Cross-Functional Team Leadership, Product Management, Team Leadership, Customer Analysis
Débutant · Spécialisation · 1 à 3 mois

LearnQuest
Compétences que vous acquerrez: Consultative Selling, Sales Prospecting, Personal Development, Sales Operations, Sales Management, Sales Training, Communication, User Research, Mentorship, Negotiation, Persona Development, Process Optimization, B2B Sales, Interpersonal Communications, Customer Analysis, Employee Coaching, Forecasting, Self-Awareness, Customer Relationship Management (CRM) Software, Account Management
Débutant · Spécialisation · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Regulatory Requirements, Lending and Underwriting, Compliance Management, Mortgage Loans, Commercial Lending, Credit Risk, Risk Management, Consumer Lending, Quality Control, AI Enablement, Decision Making, Predictive Analytics, Machine Learning, Artificial Intelligence
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Project Controls, Risk Management Framework, Leadership and Management, Verification And Validation, Project Management Life Cycle, AI Workflows, Data-Driven Decision-Making, Performance Measurement, Variance Analysis
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: MLOps (Machine Learning Operations), Application Performance Management, System Monitoring, Model Deployment, Model Evaluation, Continuous Monitoring, Performance Tuning, Process Optimization, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Root Cause Analysis, Performance Metric, Performance Analysis
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Negotiation, Sales Training, Sales Strategy, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, Data-Driven Decision-Making
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Microsoft 365, Microsoft Power Automate/Flow, Microsoft Power Platform, Data Governance, Data Migration, Business Process Automation, Content Management, Microsoft Teams, Microsoft Office, Trend Analysis, Document Management, Strategic Thinking, Strategic Planning, System Configuration, Compliance Management, Technology Roadmaps, DevOps, Microsoft Copilot, Data Security
Intermédiaire · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Prompt Engineering, Microsoft Copilot, AI Workflows, AI Enablement, Generative AI Agents, Model Deployment, No-Code Development, Performance Tuning, Business Logic, Application Deployment, Scalability, Data Integration, User Feedback
Intermédiaire · Cours · 1 à 4 semaines

Vanderbilt University
Compétences que vous acquerrez: Prompt Engineering, ChatGPT, Prompt Patterns, Verification And Validation, Ideation, Data Presentation, LLM Application, Productivity, OpenAI, Generative AI, Document Management, Expense Reports, Responsible AI, AI Enablement, Image Analysis, Creativity, Large Language Modeling, Expense Management, Organizational Skills, Artificial Intelligence
Débutant · Spécialisation · 3 à 6 mois

Pontificia Universidad Católica de Chile
Compétences que vous acquerrez: Lean Manufacturing, Lean Methodologies, Culture Transformation, Process Improvement, Project Management, Production Process, Process Mapping, Organizational Change, Continuous Improvement Process, Value Engineering, Contract Management
Débutant · Cours · 1 à 3 mois

University of Michigan
Compétences que vous acquerrez: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Planning, Strategic Planning, Conflict Management, Communication, Cultural Diversity, Business Ethics, Decision Making
Mixte · Cours · 1 à 3 mois