Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Merchandising, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Application Frameworks, Application Development, Systems Integration, Javascript
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Ideation, Entrepreneurship, Sales Presentations, Value Propositions, Presentations, Entrepreneurial Finance, Oral Expression, Innovation, New Product Development, Brainstorming, Product Development, Business Planning, New Business Development, Business Modeling, Financial Analysis, Technology Strategies, Customer Analysis, Communication, Business Communication
Intermédiaire · Cours · 1 à 3 mois

Alex Genadinik
Compétences que vous acquerrez: Business Development, Strategic Partnership, Negotiation, New Business Development, Relationship Building, Business Relationship Management, Professional Networking, B2B Sales, Business Strategies, Relationship Management, Proposal Development, Business Communication, Personalized Campaigns
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Performance Measurement, Portfolio Management, Performance Analysis, Investments, Portfolio Risk, Financial Trading, Benchmarking, Derivatives, Equities, International Finance, Risk Management, Market Liquidity, Financial Regulation, Case Studies
★ 4.3 (15) · Mixte · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Customer Engagement, Business Transformation, Customer experience improvement, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Platform As A Service (PaaS), Cloud Computing, Technology Solutions, Infrastructure As A Service (IaaS)
★ 4.7 (15) · Débutant · Cours · 1 à 4 semaines

Amazon Web Services
Compétences que vous acquerrez: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation
★ 4.6 (7) · Mixte · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Débutant · Projet Guidé · Moins de 2 heures

LearnKartS
Compétences que vous acquerrez: Web Analytics and SEO, Content Management Systems, Web Design, Web Analytics, Supplier Management, Web Design and Development, E-Commerce, WordPress, Search Engine Optimization, No-Code Development, Blogs, Supply Chain, Retail Management, Supplier Relationship Management, Order Management, Order Fulfillment, Web Content, Web Development, Web Frameworks, Web Development Tools
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Analyse statistique, Capacité de traitement, Méthodes statistiques, Analyse des données, Importation/exportation de données, R (logiciel), Méthodologie Six Sigma, R Programmation, Mesure de la performance, Analyse comparative, Indicateurs d'activité, Contrôles statistiques de processus, Probabilités et statistiques, Analyse du processus
★ 4.1 (7) · Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Brochures, Canva (Software), Logo Design, Marketing Collateral, Marketing Materials, Marketing Design, Promotional Materials, Graphic and Visual Design Software, Graphic Design, Organizational Skills, Marketing, Creative Design, Design, Branding
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Sales Pipelines, Sales Process, Salesforce, Sales Management, Sales Support, Closing (Sales), Sales Enablement, Order Management, Sales, Product Knowledge, Account Management, Contract Management, Proposal Development
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Target Market, Target Audience, Marketing Strategies, Marketing Planning, Strategic Marketing, Digital Marketing Tools, Marketing, Sales Process, Marketing Effectiveness, Marketing Strategy and Techniques, Brand Strategy, Marketing Analytics, Sales Strategy, Business Marketing, Branding, Brand Awareness, Brand Management, Digital Marketing, Sales, Revenue Management
Mixte · Cours · 1 à 4 semaines