Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: AI Personalization, Django (Web Framework), Payment Processing, Order Management, Merchandise Maintenance, Payment Systems, Payment Processing and Collection, E-Commerce, Order Management Systems, Merchandising, Language Interpretation, Translation, and Studies, Order Processing, Web Applications, Web Frameworks, Python Programming, Personalized Service, Customer experience improvement, Ajax
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketing Psychology, Customer Insights, Data-Driven Marketing, Consumer Behaviour, Customer Analysis, Driving engagement, Brand Loyalty, Customer Engagement, Marketing Strategies, Customer Relationship Management, Customer Relationship Management (CRM) Software, Strategic Marketing, Behavioral Economics, Marketing Analytics, Marketing, Marketing Communications, Sustainable Business, Data-Driven Decision-Making, Growth Strategies, Business Ethics
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: QuickBooks (Accounting Software), Reconciliation, Month End Closing, Ledgers (Accounting), Payroll Systems, Accounting Software, Payroll Processing, Transaction Processing, Payroll Administration, Balancing (Ledger/Billing), Billing & Invoicing, Payroll Reporting, Accruals, Invoicing, Accounts Receivable, Project Accounting, Bookkeeping, Accounts Payable and Receivable, Accounting, Finance
Intermédiaire · Spécialisation · 3 à 6 mois

University of Washington
Compétences que vous acquerrez: Communication, Présentations commerciales, Présentations, Communication persuasive, Prise de parole en public, Vocabulaire, Langue anglaise, Expression orale, Visualisation des données, Compétences en matière de communication verbale, Techniques de vente
★ 4.8 (784) · Intermédiaire · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Strategic Leadership, Strategic Marketing, Business Strategy, Stakeholder Analysis, Leadership Studies, Marketing Strategies, Marketing, Leadership, Leadership Development, Organizational Leadership, Business Modeling, Business Leadership, Marketing Strategy and Techniques, Brand Marketing, Strategic Planning, Strategic Thinking, Business Planning, Corporate Strategy, Business Strategies, Organizational Strategy
★ 4.7 (74) · Débutant · Spécialisation · 3 à 6 mois

Board Infinity
Compétences que vous acquerrez: Equities, Financial Market, Competitive Analysis, Capital Markets, Financial Trading, Investments, Business Valuation, Market Analysis, Financial Modeling, Business Strategies, Securities Trading, Financial Analysis, Investment Management, Finance, Market Dynamics, Portfolio Management, Benchmarking, Financial Forecasting
Débutant · Cours · 1 à 3 mois

Automatic Data Processing, Inc. (ADP)
Compétences que vous acquerrez: Interviewing Skills, Recruitment, Compensation Strategy, Compensation and Benefits, Compensation Management, Coordination, Closing (Sales), Recruitment Strategies, Full Cycle Recruitment, Negotiation, Talent Recruitment, Professional Networking, Presentations, Talent Acquisition, Professional Development, Job Evaluation, Oral Expression, Labor Compliance, Employee Onboarding, Decision Making
★ 4.3 (35) · Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Tax Compliance, Sales Tax, Tax Management, Compliance Management, Registration, Tax Preparation, Regulatory Compliance, Billing & Invoicing, Tax Returns, Invoicing, Tax Planning, Tax, Transaction Processing, Construction Accounting, Tax Laws, Compliance Auditing, Specialized Accounting, Claims Processing, Hospitality Services, Finance
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Débutant · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Marketing Collateral, Generative AI, Visual Storytelling, Content Optimization, AI powered creativity, Content Creation, Animations, Marketing Strategies, Motion Graphics, ChatGPT, Graphic Design, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning
★ 4.5 (786) · Intermédiaire · Spécialisation · 1 à 3 mois
Duke University
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Return On Investment, Risk Management, Balance Sheet, Accounts Receivable, Accounts Payable and Receivable, Inventory Control, Business Risk Management, Credit Risk, Income Statement, Financial Acumen, Risk Mitigation, Operational Risk, Resource Allocation, Financial Analysis, Cash Flows, Strategic Decision-Making, Operational Efficiency, Stakeholder Communications
★ 4.8 (430) · Débutant · Spécialisation · 3 à 6 mois