Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Zoho Corporation
Compétences que vous acquerrez: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Sales Development, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Upselling, Cross Selling, Sales Presentations, Prioritization, Closing (Sales), Customer Relationship Building, Sales Strategy, Problem Solving, Critical Thinking
★ 4.8 (13) · Débutant · Certificat Professionnel · 3 à 6 mois

University of Maryland, College Park
Compétences que vous acquerrez: Technologies émergentes, Négociation, Informatique en nuage, Cybersécurité, Évaluation des besoins, Clôture (ventes), Développement des ventes, Ventes techniques, Vente, Ingénierie des ventes de solutions, Présentation des ventes, Prospection et qualification, Gestion des ventes, Processus de vente, Élaboration de la proposition, Stratégie de vente
★ 4.7 (161) · Débutant · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Financial Forecasting, Revenue Forecasting, Power BI, Model Evaluation, Marketing Budgets, Predictive Modeling, Forecasting, Budget Management, Data-Driven Decision-Making, Case Studies, Interactive Data Visualization, Verification And Validation, Variance Analysis, Business Modeling, Business Intelligence
Intermédiaire · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Consultative Selling, Sales Prospecting, Consultative Approaches, Selling Techniques, Sales Development, General Sales Practices, Sales Management, Lifelong Learning, Sales Training, Lead Generation, Sales Operations, Communication, Presentations, Process Optimization, User Research, Regional Sales, B2B Sales, Customer Relationship Management (CRM) Software, Account Management, Negotiation
Débutant · Spécialisation · 1 à 3 mois

HubSpot Academy
Compétences que vous acquerrez: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales Operations, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Customer Retention, Content Strategy, Persona Development, Customer Engagement, Customer Insights, Content Creation, Goal Setting, Meeting Facilitation, Service Level Agreement, Writing, Business Writing
★ 3.1 (9) · Débutant · Cours · 1 à 3 mois

LearnQuest
Compétences que vous acquerrez: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales Development, Sales, Rapport Building, Value Propositions, Sales Pipelines, Lead Generation, General Sales Practices, User Research, Sales Process, Persona Development, Cold Calling, Intercultural Competence, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Cultural Sensitivity
Mixte · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Analyse du marché, Intelligence économique, Veille concurrentielle, Stratégie commerciale, Analyse, Prise de décision stratégique, Études de cas, Gestion des ventes, Analyse concurrentielle, Processus de vente, Pratiques générales de vente, Stratégie de vente, Recherche sur les entreprises
★ 4.5 (190) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Power BI, Interactive Data Visualization, Data Visualization, Dashboard Creation, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Tree Maps, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Transformation
★ 4.7 (41) · Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Agentic Workflows, AI Personalization, Agentic systems, Sales Enablement, Competitive Intelligence, Sales Management, Generative AI Agents, Sales Strategy, Sales, Personalized Campaigns, AI Enablement, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Prospecting, Real Time Data, Proposal Writing, Automation, Competitive Analysis, Customer Insights, Proposal Development
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Training, B2B Sales, Customer Analysis, Selling Techniques, Retail Sales, Marketing Psychology, Overcoming Objections, Consumer Behaviour, Sales, Storytelling, Sales Strategy, Closing (Sales), Non-Verbal Communication, Sales Process, Customer Engagement, Behavioral Economics, Stakeholder Engagement, Negotiation, Analysis, Empathy
Intermédiaire · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Team Motivation, Sales Management, Employee Coaching, Conflict Management, Diversity and Inclusion, Drive Engagement, Emotional Intelligence, Motivational Skills, Virtual Teams, Recognizing Others, Management Training And Development, Organizational Leadership, Coaching, Diversity Awareness, Telecommuting, Team Management, Communication Strategies, Cultural Diversity, Communication, Workplace inclusivity
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Selling Techniques, Sales Strategy, Sales, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, General Sales Practices, Solution Selling, Consultative Approaches, Customer Analysis, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building
★ 4.8 (13) · Intermédiaire · Cours · 1 à 4 semaines