Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Alex Genadinik
Compétences que vous acquerrez: Selling Techniques, Sales Strategy, Advertising Sales, Video Production, Facebook, Product Promotion, Promotional Strategies, Revenue Management, Content Creation, Content Marketing, Driving engagement
Mixte · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Overcoming Objections, Consultative Selling, Closing (Sales), Selling Techniques, Active Listening, Sales, General Sales Practices, Sales Process, Cultural Responsiveness, Consultative Approaches, Rapport Building, Intercultural Competence, Prospecting and Qualification, Cultural Sensitivity, Decision Making
Mixte · Cours · 1 à 4 semaines

Arizona State University
Compétences que vous acquerrez: Sales Presentations, Marketing Materials, Business Correspondence, Oral Expression, Business Writing, English Language, Selling Techniques, Business Communication, Employee Surveys, Concision, Brainstorming, Presentations, Promotional Materials, Marketing Budgets, Marketing, Graphic Design, Advertising, Persuasive Communication, Marketing Communications, Influencing
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Rapports financiers, Encaissements, Comptabilité des stocks, Registres comptables, États financiers, Comptabilité, Comptabilité financière, Traitement et recouvrement des paiements, Grand livre, Rapports d'activité, Comptes débiteurs, Comptabilité des biens, Amortissement, Contrôle des stocks, Grands livres (comptabilité), Gestion des actifs, Marge brute, Gestion des ressources, Actif immobilisé
Débutant · Cours · 1 à 3 mois

SkillsBooster Academy
Compétences que vous acquerrez: Prompt Engineering, Email Marketing, Email Automation, Microsoft Copilot, Marketing Automation, Data Ethics, Customer Analysis, Generative AI, Search Engine Optimization, Content Marketing, Google Gemini, Prompt Patterns, Multimodal Prompts, ChatGPT, Search Engine Marketing, Digital Marketing, Deepseek, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Sales
Débutant · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Email Automation, Google Sheets, Automation, Business Process Automation, Google Workspace, Gmail, Workflow Management, Greeting Customers, Operations Management, Order Fulfillment
Intermédiaire · Projet Guidé · Moins de 2 heures

HubSpot Academy
Compétences que vous acquerrez: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Sales Development, Lead Generation, Employee Onboarding, Sales Operations, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Benchmarking, Sales Strategy, Business Development, Market Research, Sales, Market Opportunities, Change Management, Innovation, Market Analysis, Performance Measurement, Consumer Behaviour, Customer Analysis, Target Market, Business Strategy, Needs Assessment
Intermédiaire · Cours · 1 à 4 semaines

Macquarie University
Compétences que vous acquerrez: Sales Presentations, Value Propositions, Selling Techniques, Entrepreneurship, Sales Strategy, Social Media Marketing, Digital Media Strategy, Sales, Storytelling, Prospecting and Qualification, Social Media Campaigns, Social Media Strategy, Marketing Strategies, Oral Expression, Data-Driven Decision-Making, Customer Insights, New Business Development, Presentations, Customer Analysis, User Research
Débutant · Cours · 1 à 3 mois
LearnQuest
Compétences que vous acquerrez: Closing (Sales), Sales Prospecting, Overcoming Objections, Sales, Prospecting and Qualification, Sales Process, Sales Strategy, Customer Relationship Management (CRM) Software, Lead Generation, Digital Brand Strategy, Negotiation, AI Personalization, Marketing Automation, Customer Engagement, Ethical Standards And Conduct, Law, Regulation, and Compliance, Cultural Sensitivity, Key Performance Indicators (KPIs), Cultural Diversity
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Consultative Selling, Verbal Communication Skills, Communication, Consumer Behaviour, Selling Techniques, Trustworthiness, Marketing Psychology, Communication Strategies, Customer Analysis, Persuasive Communication, Sales, General Sales Practices, Sales Strategy, Needs Assessment, Customer Relationship Building, Motivational Skills, Rapport Building, Customer Insights, Relationship Building, Empathy
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Overcoming Objections, Closing (Sales), Sales, Sales Strategy, Sales Process, Selling Techniques, Negotiation, Customer Success Management, Regional Sales, Marketing Automation, Customer Relationship Building, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience improvement, Personalized Service, Legal Technology, Contract Management, Document Management
Débutant · Cours · 1 à 4 semaines