Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Dubai College of Tourism
Compétences que vous acquerrez: Gestion des relations avec la clientèle, Amélioration de l'expérience client, Adaptabilité, Analyse de la clientèle, Publicité numérique, Comportement du consommateur, Canal de commercialisation, Gestion de l'accueil, Marketing numérique, Marketing stratégique, Marketing, Connaissance du client, Marketing de contenu, Planification du marketing, Stratégies promotionnelles, Stratégie d'expérience client (CX), L'hospitalité, Stratégie et techniques de marketing, Publicité en ligne, Marché cible
Débutant · Cours · 1 à 4 semaines
Google Cloud
Compétences que vous acquerrez: Presentations, Sales Presentation, Google Workspace, Collaborative Software, Productivity Software, Sales Presentations, Oral Expression, Business Software, Version Control, Multimedia, Document Management, Data Sharing
Débutant · Cours · 1 à 3 mois

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Graphic Design, Design, Graphical Tools, Graphic and Visual Design, Creative Design, Marketing Design, Color Matching, Branding, Marketing Collateral, Marketing Materials
Débutant · Projet Guidé · Moins de 2 heures
Logical Operations
Compétences que vous acquerrez: Prompt Engineering, Generative AI, Prompt Engineering Tools, Prompt Patterns, Multimodal Prompts, AI powered creativity, Data Ethics, Responsible AI, Image Quality, Business Ethics, Presentations, Photo Editing, Creativity, Artificial Intelligence, Photo/Video Production and Technology, Graphic and Visual Design, Promotional Materials, Law, Regulation, and Compliance, Customer Service, Marketing
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Sales Presentations, Business Communication, Company, Product, and Service Knowledge, Marketing Communications
Débutant · Projet Guidé · Moins de 2 heures

Universidades Anáhuac
Compétences que vous acquerrez: Technology Strategies, Leadership and Management, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Responsible AI, Insurance, Data Ethics, Change Management, Culture Transformation, Customer Service, AI Personalization, Automation, AI Integrations, Operational Efficiency
Débutant · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Consultative Approaches, Consultative Selling, Value Propositions, Sales Strategy, Market Opportunities, Selling Techniques, Executive Presence, Sales, Regional Sales, General Sales Practices, Business Development, Stakeholder Communications, Business Communication, Strategic Partnership, Active Listening, Customer Insights, Storytelling, Communication Strategies, Organizational Structure
Intermédiaire · Cours · 1 à 4 semaines

HubSpot Academy
Compétences que vous acquerrez: HubSpot CRM, Data Visualization, Data Storytelling, Sales Pipelines, Lead Generation, Customer Relationship Management (CRM) Software, Sales Management, Sales Strategy, Sales Enablement, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer experience improvement, Customer Success Management, Customer Service, Business Reporting, Performance Metric, Key Performance Indicators (KPIs)
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Merchandising, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Application Frameworks, Application Development, Systems Integration, Javascript
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Performance Measurement, Portfolio Management, Performance Analysis, Investments, Portfolio Risk, Financial Trading, Benchmarking, Derivatives, Equities, International Finance, Risk Management, Market Liquidity, Financial Regulation, Case Studies
Mixte · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Customer Engagement, Business Transformation, Customer experience improvement, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Platform As A Service (PaaS), Cloud Computing, Technology Solutions, Infrastructure As A Service (IaaS)
Débutant · Cours · 1 à 4 semaines